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ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

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Old 12-02-09 | 08:15 PM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

glad i never signed up for this. shady shit right here.
Old 12-02-09 | 08:17 PM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by FatTony
Anyway, looks like the best way to get your membership cancelled is to sell off your membership "benefits." So, for the low, low price of $0.00, here's a few:

Astrogaming: 348ECAFF - 10% off
GameHQ: GHQeca1 - 10% off preplayed games
ThinkGeek: ECA09 - $5 orders over $25, $10 off orders over $50
Hyatt Hotels: B200955 - 5-10% off
Will this actually work? How does one sell a membership? Do you put it up on craigslist or something? Seems like that would be easier than writing a letter or contacting banks/ credit card companies.
Old 12-02-09 | 09:20 PM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by Groucho
Reportedly, they are threatening to send any re-sub transactions that fail to a collections agency.
If that's true, then the entire ECA is nothing but a scam. However, I'm willing to bet the huge backlash over this will result in a change in the next few weeks.
Old 12-02-09 | 09:50 PM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by MoviePage


This is going to be fun to watch as it unfolds and completely bites them in the ass. Seriously, how stupid can they be? Not only is this probably violating several laws, it will end all goodwill toward them from any current or potential members. Their forums are quite entertaining today.

I signed up back in September because, hey, it was free. Never even bothered to use any codes before they pulled them. I went through the online cancellation process which has now apparently been invalidated. There's no way I'm going to waste time typing, printing, and mailing a letter since this situation will be resolved way before my renewal date comes up.
^ this
Old 12-02-09 | 09:56 PM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

What a pretentious ass Hal is in his response to Joystiq.. :headshake:
Old 12-02-09 | 11:07 PM
  #81  
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by stingermck
from CAG


Quote:
Penny Arcade has pulled (temporarily?) their ECA promotion.

http://www.penny-arcade.com/2009/12/2/

Gabe:
Quote:
I've been getting a lot of mail about the ECA this morning. The Joystiq article is a good break down of what's going on. I'm not exactly sure how I feel about it but in the meantime we've gone ahead and pulled the ECA promotion we were running as a part of PAX registration. If the story changes I'll let you know.

__________________
Imagined response from Halpin:
We were alerted to a small number of retailers who were in the process of committing fraud by saying some not-very-nice things about the ECA. We have disabled their discounts at present to discourage the lazy or finicky retailers from removing and re-offering discounts repeatedly.

Any complaints or concerns should be sent by registered mail or carrier pigeon to:
ECA Complaint Department
c/o Kris Kringle
123 Santa Claus Ln.
North Pole
Old 12-02-09 | 11:20 PM
  #82  
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by mhg83
Will this actually work? How does one sell a membership? Do you put it up on craigslist or something? Seems like that would be easier than writing a letter or contacting banks/ credit card companies.
It probably won't, and I'm well aware of that. They know that a paid membership isn't worth shit at this point, which is why they're making everyone that gave them a credit card number jump through hoops in order to cancel.
Old 12-03-09 | 01:54 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

I sure am glad I didn't get around to signing up.
Old 12-03-09 | 07:02 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

From Chase,

Please be advised if you have authorized any recurring charge to the merchant, they can charge your new card even if they do not have the new card information. Since they have the old card details in their system. Hence you will need to cancel the service from that particular merchant.
I guess ECA's "out" is their "the whole cancel online thing that was there really wasn't suppose to be there and didn't work" however they've yet to tell people who signed up that, so ... if they don't change anything, there's going to be a shit storm..
Old 12-03-09 | 07:46 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by pilot
I asked my CC company if it's legal to continue to charge you if your credit card information is expired and if a merchant is allowed by either manually or automatically/systematically figuring out your new expiration date is in order to keep charging you. They replied back that they would forward it to the "appropriate department" and get back to me within a business day.
For what it's worth, my XBOX Live and Disney Movie Club accounts autorenewed despite having an expired cc on file. In fact, the cc I used for Live expired over a year ago and I'm still being billed (I ever intended to cancel) for it. Haven't updated my cc with DMC either.

So I'm guessing it is indeed legal.

ETA: I should have read what you quoted in the post above, Pilot. Looks like you already got your answer.
Old 12-03-09 | 08:18 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Looks like some folks are using this for a free, online way to cancel:

https://services.google.com/fb/forms/gmailholidaycard/
Old 12-03-09 | 08:27 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by Groucho
Looks like some folks are using this for a free, online way to cancel:

https://services.google.com/fb/forms/gmailholidaycard/
That's a good idea, but did ECA ever come out and state what information they require in order to cancel a membership?

Every thread on their forums that asked about it was locked with a mod response of "You should mail the letter you've been told to send instead of starting new threads," with no further elaboration or reference/link to said letter details.
Old 12-03-09 | 08:30 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

http://forums.theeca.com/showthread.php?t=7105

What info is needed?

Just say you want to cancel and include your full name and email.
Old 12-03-09 | 08:31 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

They are in serious damage control mode now. On their forum, you can't even make a thread about the membership. Any threads just get locked and they refer you to their feedback page..
Old 12-03-09 | 08:34 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

"For the consumers," indeed. I just wanna see them burn...
Old 12-03-09 | 09:21 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Glad I missed out on this deal.
Old 12-03-09 | 09:38 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by Groucho
Looks like some folks are using this for a free, online way to cancel:

https://services.google.com/fb/forms/gmailholidaycard/
Thanks. Saved me a stamp.
Old 12-03-09 | 09:43 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

I did that as well. I picked the "Well this is awkward" one; it felt the most appropriate.
Old 12-03-09 | 09:46 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by Groucho
Looks like some folks are using this for a free, online way to cancel:

https://services.google.com/fb/forms/gmailholidaycard/
Sweet. I just sent my cancellation in on the do-it-yourself dreidl card.
Old 12-03-09 | 09:49 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

From the BBB website...

"This business is not currently rated. BBB has recently received numerous complaints against this business, and will issue a rating after it has fully evaluated them."

That's what you get ECA for taking advantage of those you had claimed to protect.
Old 12-03-09 | 09:53 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by Groucho
Looks like some folks are using this for a free, online way to cancel:

https://services.google.com/fb/forms/gmailholidaycard/
Thanks for the link Groucho. Almost as easy as clicking on a button on the ECA's site.
Old 12-03-09 | 09:54 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by Decker
I did that as well. I picked the "Well this is awkward" one; it felt the most appropriate.
I chose that one as well.
Old 12-03-09 | 09:59 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

I guess they won't be hiding behind the BBB rating any more. Oops.
Old 12-03-09 | 10:02 AM
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Originally Posted by orangecrush
I chose that one as well.
Same here. Hopefully it's an accepted form of canceling.
Old 12-03-09 | 10:02 AM
  #100  
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Re: ECA - BASTARDS CHANGED POLICY An Important warning to ALL MEMBERS!

Wow, the ECA is going to go down quicker than this place.


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