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-   -   Microsoft Surprisingly Admits That ALL Xbox 360s Are Defective (https://forum.dvdtalk.com/video-game-talk/506342-microsoft-surprisingly-admits-all-xbox-360s-defective.html)

mrpayroll 02-19-08 12:58 PM

http://www.gamesindustry.biz/content_page.php?aid=33248


Red Ring of Death strikes GDC machine

Phil Elliott 09:18 (BST) 19/02/2008

Demo Xbox 360 dies from the infamous three red lights

One of Microsoft's demonstration Xbox 360 consoles has succumbed, rather publicly, to the infamous 'Red Ring of Death' in the company's XNA area at the Game Developers Conference.

http://www.gamesindustry.biz/images/redring100.jpg

The machine, videoed by BBC technology editor Darren Waters, has clearly developed problems the outcome of which will be familiar to a large number of owners of the console - three red lights surrounding the unit's power button.

Writing on the BBC's tech blog dot.life Waters references the hardware failure problem which could cost Microsoft up to USD 1 billion to deal with.

"Microsoft wants consumers to believe that its problems with the Xbox 360 console in terms of hardware failure are over. But wandering through the Game Developers Conference halls and it's clear that the problem persists," he says.

"On Microsoft's own stand at the show one of the demo consoles has a rather familiar problem - the red ring of death. There's no way of knowing if this particular console was manufactured before or after Microsoft identified the problems with the machines.

"But at the very least it's embarrassing for the company that its own stock of demo machines is still susceptible to the problem."

Oh noes!

Chris

Xbox69 02-19-08 01:54 PM

^^^^

That's a bit different from my RRoD. I got all but the upper right quadrant flashing red.

Just got back from the UPS drop-off location. I got my empty box yesterday afternoon.

slop101 02-19-08 03:24 PM


"On Microsoft's own stand at the show one of the demo consoles has a rather familiar problem - the red ring of death. There's no way of knowing if this particular console was manufactured before or after Microsoft identified the problems with the machines."
bullshit

Even if they can't tell from an HDMI input, I doubt they'd have a unit that doesn't have a manufacture date, or one of the new power-source indicators to tell if it's a Falcon - or even if Falcons are susceptible to RRODs. They probably want to keep mum, so as to not get people riled up and ignore the non-Falcons on the market or whatever.

Michael Corvin 02-19-08 04:36 PM

It is probably similarly setup like kiosks where you can't see behind it.

CreatureX 02-19-08 05:30 PM


Originally Posted by Michael Corvin
It is probably similarly setup like kiosks where you can't see behind it.

Here is video of the machine. :lol:

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Michael Corvin 02-19-08 07:51 PM

Well there you go. :)

Jam Master Jay 02-21-08 10:35 PM


Originally Posted by Xbox69
^^^^

That's a bit different from my RRoD. I got all but the upper right quadrant flashing red.

Just got back from the UPS drop-off location. I got my empty box yesterday afternoon.


That's the exact same one I got too. Went to hit up some COD4 and got the RRoD. Just sent away for the coffin online a few min. ago. Had mine for a while so I guess I thought I had just gotten lucky.

PixyJunket 02-22-08 02:26 PM


Originally Posted by PixyJunket
My friend (first to Cirque du Rouge in my circle) called Thursday and had his box on Friday.

Follow up: He sent it out Monday and got it back today.

Tracer Bullet 02-22-08 02:59 PM

I had a different problem with my 360- I couldn't get any wireless controllers to connect, leading me to believe the radio had died. Luckily I was within the 45-day exchange period so I didn't have to send it back to Microsoft.

Still, geez. I hadn't had the thing for two months.

Xbox69 02-22-08 04:13 PM


Originally Posted by PixyJunket
Follow up: He sent it out Monday and got it back today.

I sent mine out on Tuesday afternoon. The tracking number indicates it arrived at the repair center Wednesday morning. Another Xbox-less weekend but I'm hopeful it won't be much longer.

Brooklyn 02-23-08 08:59 AM

Judging by the experiences of others here, apparently mine is being delivered on foot.
...up hill, in the snow, both ways :(

Silkk_34 02-23-08 12:14 PM

Just got my coffin yesterday. My 360 got the E-74 error.

Wolf359 02-27-08 11:58 AM

Hoping someone will help as 36 pages is too much to search through. I just got my first RROD, and turned my console off, turned it back on and nothing. Then it happened again, but not everytime. Sometimes it just sits there with no lights at all. My questions are: if the repair center can't duplicate the RROD will I be billed? and What phone number or address do I need to contact? Thanks!

lotsofdvds 02-27-08 12:02 PM


Originally Posted by Wolf359
Hoping someone will help as 36 pages is too much to search through. I just got my first RROD, and turned my console off, turned it back on and nothing. Then it happened again, but not everytime. Sometimes it just sits there with no lights at all. My questions are: if the repair center can't duplicate the RROD will I be billed? and What phone number or address do I need to contact? Thanks!

Keep turning the console on and off. Try playing games. Eventually you'll get nothing but the RROD. That's what I did with mine, to prevent such a problem as you're describing.

HydroX2 02-27-08 04:22 PM

They got my console on the 22nd and I called today to get the status. The rep. said it can take up to 12 business days to fix the console once it has been received and told me to call again Monday to get a more updated status. I miss my 360!!

Xbox69 02-27-08 06:28 PM


Originally Posted by HydroX2
They got my console on the 22nd and I called today to get the status. The rep. said it can take up to 12 business days to fix the console once it has been received and told me to call again Monday to get a more updated status. I miss my 360!!

Why not register and check it through the Xbox.com site? On there they state it may take up to two business days to have your console fixed or replaced. They received mine on the 20th and I see it was shipped back to me yesterday, the 26th. I assume it's been replaced since the serial number I registered is now different. FedEX took it from S. Texas yesterday morning to Ft. Worth this morning. I'm near Houston. :shrug:

Trigger 02-27-08 06:53 PM


Originally Posted by Xbox69
Why not register and check it through the Xbox.com site? On there they state it may take up to two business days to have your console fixed or replaced. They received mine on the 20th and I see it was shipped back to me yesterday, the 26th. I assume it's been replaced since the serial number I registered is now different. FedEX took it from S. Texas yesterday morning to Ft. Worth this morning. I'm near Houston. :shrug:

And your saves?

jonw9 02-27-08 07:22 PM


Originally Posted by Mr. Music


I tried the online site and it said my box is out of warranty! -eek-

Maybe I will have better luck calling the number.

Shagrath 02-27-08 08:12 PM

I just got the RROD a few minutes ago. I was playing some M:UA online with a friend and turned it off for a few minutes. My wife turned it back on to try the KUF demo and *poof*, RROD.

I called XBOX and my coffin is on the way. Hopefully I can be as lucky as Pixy's friend, but I'm all the way in Florida. :(

sniper308 02-27-08 08:36 PM


Originally Posted by Wolf359
Hoping someone will help as 36 pages is too much to search through. I just got my first RROD, and turned my console off, turned it back on and nothing. Then it happened again, but not everytime. Sometimes it just sits there with no lights at all. My questions are: if the repair center can't duplicate the RROD will I be billed? and What phone number or address do I need to contact? Thanks!

I doubt they even check them before they repair/replace it.

HydroX2 02-27-08 08:56 PM


Originally Posted by Xbox69
Why not register and check it through the Xbox.com site? On there they state it may take up to two business days to have your console fixed or replaced. They received mine on the 20th and I see it was shipped back to me yesterday, the 26th. I assume it's been replaced since the serial number I registered is now different. FedEX took it from S. Texas yesterday morning to Ft. Worth this morning. I'm near Houston. :shrug:

Because I don't have my serial number, I didn't write it down before I sent it off. I just have my reference number.

Xbox69 02-28-08 12:57 AM


Originally Posted by Trigger
And your saves?

Following the instructions, I detached the HDD and sent only the console. No accessories, cords, or cables.


Originally Posted by jonw9
I tried the online site and it said my box is out of warranty! -eek-

Maybe I will have better luck calling the number.

My console was also "Out of Warranty" but further down the page they list my specific RRoD (3 flashing red) which is still covered. This must be the 3 year warranty extended to all units.

jonw9 02-28-08 08:31 AM


Originally Posted by Xbox69
Following the instructions, I detached the HDD and sent only the console. No accessories, cords, or cables.



My console was also "Out of Warranty" but further down the page they list my specific RRoD (3 flashing red) which is still covered. This must be the 3 year warranty extended to all units.


I didn't see that. Ordered my coffin this morning. I got the permanent rings last night. Earlier I got them, restarted and was able to play demos and arcade games no problem.

Jam Master Jay 02-28-08 01:27 PM

So I got a question for anyone who has gone through this before. If you have submitted the repair order online do you have to still call that 1-800-4MYXBOX number? or do they just send you out and box and you only have to do it online. Just curious since I submitted my repair order online on Feb 21 and still have not received the coffin yet.

devynal 02-28-08 01:37 PM


Originally Posted by Jam Master Jay
So I got a question for anyone who has gone through this before. If you have submitted the repair order online do you have to still call that 1-800-4MYXBOX number? or do they just send you out and box and you only have to do it online. Just curious since I submitted my repair order online on Feb 21 and still have not received the coffin yet.


I did it entirely online. It's possible it took a business day or two for your coffin to ship, and you submitted it toward the end of the week. I got it after four business days. I'd wait until tomorrow then call if you didn't receive one.


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