360: Red Ring of Death
09-22-06, 08:34 AM
#26
DVD Talk Godfather
Originally Posted by Rob V
Bad news - will have to wait 3 more "working days" to get my system back. That'll be over 2 weeks w/out a working system!
Back during the height of this I was w/o mine for a month.I knew that 4% number MS was feeding the press was bullshit.
09-22-06, 11:02 AM
#27
DVD Talk Hero
Haha I didn't know Kmart still existed. Good to see they haven't changed at all.
09-22-06, 12:40 PM
#28
Senior Member
Join Date: Jun 2000
Location: Clifton, NJ USA
Posts: 964
Likes: 0
Received 0 Likes
on
0 Posts
i called and the supervisor said "everyone" should be expecting a refund my january for any repairs. They said you don't have to call, maybe i heard wrong, but thats what i understood from the guy in India relaying the message.
09-22-06, 02:45 PM
#29
DVD Talk Special Edition
Good god, I'm so glad I didn't get this system. You had it for two days? I thought by now that the new stock would be less of a problem. Guess not.
09-22-06, 02:51 PM
#30
Originally Posted by BuddyRevell
Good god, I'm so glad I didn't get this system. You had it for two days? I thought by now that the new stock would be less of a problem. Guess not.
09-22-06, 03:39 PM
#32
DVD Talk Special Edition
Join Date: Jan 2001
Posts: 1,027
Likes: 0
Received 0 Likes
on
0 Posts
While I bought a 360 fairly early in the lifespan of the system, am happy about it, and it hasn't crashed yet, I am mindful of this and have avoided Dead Rising thus far because of it. This "red ring of death" problem seems pretty disasterous and seems about as prevelant, if not more, than the old PS2 "disc read error." Out of the 5 or 6 people I know who bought the system early, only myself and one other haven't had to send it back yet. I bought the extended warranty from Microsoft just to be safe (and one of those cooling fan contraptions), but it still seems like a hassle. Hopefully the PS3 and Wii won't have the same issues, but I'm sure that there will be snags with both...hopefully just not as quickly and widespread as this has been.
09-22-06, 03:50 PM
#33
My warranty is up in Nov so I got Dead Rising to push the thing and hopefully break it (if its going to break). In the end though, its been fine. Im glad at least now they'll fix it free even when my warranty is up! 
09-22-06, 03:54 PM
#34
DVD Talk Special Edition
Originally Posted by Mok
I'm sure you won't see any of these problems with the Wii & PS3 
As for which system I wouldn't worry about? Probably the Wii since it's almost half the price and I never had a problem with Nintendo. But let me just say X-box is my favorite system before you begin calling me a troll.
Consoles I haven't had a problem with
X-BOX
PS2 (bought years later, so I missed out of the Disc Read Error batch)
Gamecube
Dreamcast
N-64
09-22-06, 04:06 PM
#36
Retired
Originally Posted by Mok
I'm sure you won't see any of these problems with the Wii & PS3
The PS3 wouldn't surprise me at all, given the high rate of PS2 launch units with problems.
That said, I don't worry about this with any company when buying consoles in general.
The 360 issues would give me pause if I wanted to buy one now, especially with rumors of one with a redesigned CPU etc. coming out next year.
Last edited by Josh Hinkle; 09-22-06 at 04:10 PM.
09-22-06, 04:16 PM
#37
DVD Talk God
But, you have to factor in they were using essential flash media in all systems except for the Gamecube. But, the Gamecube was built pretty solid, so I never heard much of issues with them.
05-10-07, 08:04 PM
#40
DVD Talk Legend
I got that 3 red light of death just few weeks ago, on very same day the warranty date expired! 
Thank god that they would repair it under warranty.
I'm going to get that extended warranty from Microsoft.
Thank god that they would repair it under warranty. I'm going to get that extended warranty from Microsoft.
05-11-07, 08:35 AM
#41
DVD Talk Gold Edition
Join Date: Mar 2000
Posts: 2,827
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by McHawkson
I got that 3 red light of death just few weeks ago, on very same day the warranty date expired! Thank god that they would repair it under warranty.
I'm going to get that extended warranty from Microsoft.
Thank god that they would repair it under warranty. I'm going to get that extended warranty from Microsoft.
05-11-07, 08:42 AM
#42
DVD Talk Godfather
Join Date: Apr 1999
Location: Gateway Cities/Harbor Region
Posts: 63,306
Received 1,819 Likes
on
1,132 Posts
Yeah, didn't they extend the warranty?
05-11-07, 09:34 AM
#43
DVD Talk Legend
According to the latest EGM podcast the newer Elites now have the board covered in epoxy. This should hopefully prevent the chips from popping loose from the board due to the heat warping it.
Heat is a major issue with these new consoles. I'm really not happy with the heat from the PS3 either though it does seem better able to handle it.
Heat is a major issue with these new consoles. I'm really not happy with the heat from the PS3 either though it does seem better able to handle it.
05-11-07, 11:10 AM
#45
DVD Talk Hero
HERE is little explanation of the 360's design flaw (X-clamps) that is what typically causes all the 3-red-lights-of-death. But it's mostly about how to fix it yourself, if you're so inclined.
Here are the results from 102 people that tried this fix:
1. Fixed the 3RLOD, No issues at all now, No freezes, works fine - 98
2. Fixed the 3RLOD, still video freezes occasionally - 1
3. Mixed results, sometimes works with no 3LOD - 1
4. Didn't fix the 3LOD - 2
Here are the results from 102 people that tried this fix:
1. Fixed the 3RLOD, No issues at all now, No freezes, works fine - 98
2. Fixed the 3RLOD, still video freezes occasionally - 1
3. Mixed results, sometimes works with no 3LOD - 1
4. Didn't fix the 3LOD - 2
05-11-07, 11:20 AM
#46
DVD Talk Gold Edition
Join Date: Oct 1999
Location: Beaverton, OR, USA
Posts: 2,536
Likes: 0
Received 0 Likes
on
0 Posts
There must be more than one kind of "Red Ring of Death" problem. I had mine do it twice (both after Dashboard updates), but all I had to do was power-cycle it and it came back up just fine. 
05-11-07, 06:27 PM
#47
DVD Talk Legend
Okay, I received my 360 today. They included a letter saying:
I guess that answer to the question above that I got another warranty for replacement 360.
RE: REPLACEMENT OF YOUR XBOX CONSOLE
Dear Xbox Customer
So that you can get back to playing and enjoying your Xbox quicker, we have replaced your Xbox console with a replacement unit.
The replacement unit has a different serial number than your old unit.
We will handle those administrative functions for you:
1. We will perform the warranty registration of the replacement for you. If you had already registered your old unit, we will cancel the old registration.
2. If you purchased a Microsoft Extended Service Contract, we will establish a new contract to cover the replacement unit and cancel the Microsoft Extended Service Contract for the old unit.
If you have purchased an extended service contract through your selling dealer, you should notify the service contract carrier of the serial number change.
Please accept our apologies for the inconvenience you have experienced by having to send your Xbox 360 in for repair.
It is our goal to provide you with the best gaming and enterainment experience possible, and hope to regain your trust, satisfaction and loyalty.
Please accept this complimentary one month Xbox Live membership card to as a gesture of our appreciation of you.
Thank you for your continued support of Microsoft products and services.
Sincerely,
Xbox Customer Service
Dear Xbox Customer
So that you can get back to playing and enjoying your Xbox quicker, we have replaced your Xbox console with a replacement unit.
The replacement unit has a different serial number than your old unit.
We will handle those administrative functions for you:
1. We will perform the warranty registration of the replacement for you. If you had already registered your old unit, we will cancel the old registration.
2. If you purchased a Microsoft Extended Service Contract, we will establish a new contract to cover the replacement unit and cancel the Microsoft Extended Service Contract for the old unit.
If you have purchased an extended service contract through your selling dealer, you should notify the service contract carrier of the serial number change.
Please accept our apologies for the inconvenience you have experienced by having to send your Xbox 360 in for repair.
It is our goal to provide you with the best gaming and enterainment experience possible, and hope to regain your trust, satisfaction and loyalty.
Please accept this complimentary one month Xbox Live membership card to as a gesture of our appreciation of you.
Thank you for your continued support of Microsoft products and services.
Sincerely,
Xbox Customer Service
05-11-07, 07:30 PM
#48
DVD Talk Ultimate Edition
Join Date: Nov 1999
Location: Charlotte, NC
Posts: 4,354
Likes: 0
Received 0 Likes
on
0 Posts
I got the 3 rings of death and just ended up putting it on ebay and got $200 for it. i just didn't want to deal with the hassle of getting it fixed. I took the $200 and put it towards a ps3.
05-11-07, 08:13 PM
#49
Originally Posted by mljones99
I got the 3 rings of death and just ended up putting it on ebay and got $200 for it. i just didn't want to deal with the hassle of getting it fixed. I took the $200 and put it towards a ps3.
I got 3 red rings, called Xbox, they sent a box, i put it inside, they sent me a new one in about a week.
can you not go without playing video games for a week?
05-12-07, 01:33 PM
#50
Retired
Maybe he didn't have the warranty and didn't want to pay for it?
Or didn't want to hassle with it in the sense that it seems nearly everyone will break sooner or later?
I'm sure as hell not buying one until they come out with a more reliable version. $400 for something that is almost guaranteed to need replaced at some point in time is absurd (I've been gaming since the NES and never had a console every stop working, and most I still have around and still work fine).
Or didn't want to hassle with it in the sense that it seems nearly everyone will break sooner or later?
I'm sure as hell not buying one until they come out with a more reliable version. $400 for something that is almost guaranteed to need replaced at some point in time is absurd (I've been gaming since the NES and never had a console every stop working, and most I still have around and still work fine).