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-   -   *WARNING* Dead Rising can damage your console! (https://forum.dvdtalk.com/video-game-talk/474641-%2Awarning%2A-dead-rising-can-damage-your-console.html)

Jason Reynolds 08-15-06 08:36 PM

*WARNING* Dead Rising can damage your console!
 
Just got off the phone with X-Box 360 Tech Support and they verified it...

Dead Rising killed my console!!!

Had my 360 for 8 months with very few problems. Played Dead Rising for 2 days and my console took a dump. Started with locking up on various games and has now progressed to 3 red lights and $129/2 week turnaround repair cost.

The X-Box Tech verified that the game uses "advanced" 360 features that may cause some consoles to fail. Something to do with the memory cache. (So I guess technically it's not the game's fault, but a hardware defect in the console itself.) Apparently the game developer has contacted Microsoft about it and they're working on getting a patch out on X-Box Live to fix it. She recommended to me NOT to play the game once I receive my repaired console (once you get the red lights it's too late) until after the patch is out.

Just a heads up out there.

-Jason

Apollo 08-15-06 08:43 PM

WTF????? :eek:

Goldberg74 08-15-06 08:48 PM

A zombie video game infected a system killing it in the process?!

Wicked :up:






... ahem, I'm sorry for your loss.

Flay 08-15-06 09:00 PM

Eh, I take anything the tech support guys say with a grain of salt. Seems like there would have been an announcement about it otherwise. Sorry about your console though.

RichC2 08-15-06 09:01 PM

I heard it was overheating the CPUs, as it uses the multi-core processor as a multi-core processor.

The game runs phenomenally well, and considering the number of enemies/textures/polygons on screen, it's no surprise it's pushing the system (even though it seems like it's getting by with ease).

That said, I can't stress enough: Pay the $40 - $50 and buy the 2 year warrenty up front.

Liver&Onions 08-15-06 09:09 PM

Let me check on this with Capcom...it may take a day or so to verify from them though.

joeblow69 08-15-06 09:17 PM

I was just reading on Digg.com that Capcom forgot to test their game on non-HDTVs, and a lot of the mission critical text is unreadable if you use the composite video cable. Anyone try that out?

tenaciousdave 08-15-06 09:23 PM

I've finished the game and have had no problems.

What the tech said sounds like horse shit. Caching would be done on the hard drive and removing the HDD would fix that problem.

Giantrobo 08-15-06 09:37 PM

I guess being broke and not being able to drop $60 saved my system.

Leechboy 08-15-06 09:37 PM

My copy locks up with or without the HD. I had no problems with my system until I played Dead Rising now I have 3 red lights.

darkside 08-15-06 09:39 PM

I think this is just the overheating issue again. Another reason I put my money into upgrading my PC and skipped the 360. I really think its a good idea to get one of those cooling fan add ons for the 360 especially on games that use all three processors.

Corleone 08-15-06 09:54 PM

If what the tech said is true about the advanced features causing the problem this is a major concern as I doubt games are going to get less advanced.

JM 08-15-06 10:07 PM

I have played a lot of DR (beat 72hr + Overtime and 35k into the Zombie Genocider achievment) and have not had a single problem with my launch day 360. I don't think the problems you mention are the result of anything other than inadequate cooling. DR does push the 360 harder than a lot of other games, which means extra heat is generated. My 360 in a very open space, and yours should be too.

Phod 08-15-06 10:17 PM

Considering how many ppl are playing Dead Rising, I think we would have an epidemic if there really was a legitimate issue.

CreatureX 08-16-06 12:02 AM


Originally Posted by Jason Reynolds
Just got off the phone with X-Box 360 Tech Support and they verified it...

Dead Rising killed my console!!!

Had my 360 for 8 months with very few problems. Played Dead Rising for 2 days and my console took a dump. Started with locking up on various games and has now progressed to 3 red lights and $129/2 week turnaround repair cost.

The X-Box Tech verified that the game uses "advanced" 360 features that may cause some consoles to fail. Something to do with the memory cache. (So I guess technically it's not the game's fault, but a hardware defect in the console itself.) Apparently the game developer has contacted Microsoft about it and they're working on getting a patch out on X-Box Live to fix it. She recommended to me NOT to play the game once I receive my repaired console (once you get the red lights it's too late) until after the patch is out.

Just a heads up out there.

-Jason

If the MS tech told you that a game they released caused your system to die, how can they charge you $129 to fix it? It is their fault your system died. I would contact the Better Business Bureau if this happened to me.

Gizmo 08-16-06 12:36 AM

Wheres the rolling laughing icon? Of course the MS rep told you it was Dead Rising...Not there precious system! Its the games that cause damage (As long as they are not 1st party games!)!!!

It has nothing to do with DR. Sure the game does freeze up on some people, but you are the first person I have heard to have claimed it broke there 360. Please see GameFaqs for confirmation.

nickdawgy 08-16-06 01:07 AM

Mine is fine after 5 days of playing (knock on wood) so I am not worried about it. I still have 3 weeks to decide whether or not I want a warranty or not, and I'll probably just go the Best Buy route. If it craps out, I'll get a new one, and then register that one with MS.

Michael Corvin 08-16-06 06:34 AM


Originally Posted by Phod
Considering how many ppl are playing Dead Rising, I think we would have an epidemic if there really was a legitimate issue.

:lol: Nice choice of words.

kakihara1 08-16-06 06:58 AM


Originally Posted by Liver&Onions
Let me check on this with Capcom...it may take a day or so to verify from them though.

fkn loser, they won't tell you shit!!! "OH!! Jeff how you been buddy? Yeah we totally admit that our game is fucking up 360s" ........laughable man just laughable ;)

Recent Photo of L&O interviewing a guy from Capcom (nice dress L&O)
http://www.huntington.edu/theatre/ga...%20Costume.JPG

The Bus 08-16-06 08:21 AM

Wait... You mean to tell me Oblivion wasn't using the 360 to its full potential? :lol:

Really?

Mopower 08-16-06 09:34 AM

Microsoft does have to do something about the caching/loading system on the 360. For the first few weeks Oblivion played fine. Fast startup and load times. Now that I'm 40 hours in the game has froze on me 4 or 5 times. The load times have also almost doubled. IT'S NOT THE 360! Every other game plays fine. Dead Rising may be having the same effect on some peoples consoles.

joeblow69 08-16-06 09:48 AM


Originally Posted by Mopower
Microsoft does have to do something about the caching/loading system on the 360. For the first few weeks Oblivion played fine. Fast startup and load times. Now that I'm 40 hours in the game has froze on me 4 or 5 times. The load times have also almost doubled. IT'S NOT THE 360! Every other game plays fine.

Have you tried that trick that empties out the cache for Oblivion? That is supposed to help, though I think you might lose a lot of stuff (if you stashed things in certain boxes, the box status will go back to it's empty default, and things like that).

s}{ammer 08-16-06 09:53 AM

mopower, the problem you are having is normal, I actually had this happen the first time I used Oblivion. I hadn't ever had to reset the cache on a console game before, but then again no console has been used the way the 360 is. Right when I got Oblivion I had run it and then I deleted about 5-7 demos I no longer used and some music and so on. The next time I played Oblivion I couldn't stand it with the lpausing to load every couple minutes or sooner. I looked online and found that to fix it you hold down the A button (Really any button should work but I used A like the instructions) when you launch the game and keep the button pressed until the bethesda animation comes up. It clears the cache and will redo it so it isn't so fragmented.

I wonder how long till MS puts diskeeper on marketplace and charges 800 points for it? :)

Centurion 08-16-06 10:01 AM

"What in the world..."

Wick 08-16-06 10:34 AM

I bought Dead Rising as soon as it was available, and I've put about four hours into the game. I've only had one problem (*knocks on wood*) and that was the infamous "loading problem," where it won't load and stays on the loading screen forever.

I hope that's the only problem I get. I hope all of your systems are okay as well.

Draven 08-16-06 03:58 PM


Originally Posted by joeblow69
I was just reading on Digg.com that Capcom forgot to test their game on non-HDTVs, and a lot of the mission critical text is unreadable if you use the composite video cable. Anyone try that out?

I haven't played it myself, but someone on the 1Up podcast was bitching the other day that he couldn't read the text on his 20-inch Trinitron, so that might actually be true.

pinata242 08-16-06 04:01 PM

Joystiq had this image up yesterday when they announced that Capcom is now aware of the problem.
http://www.blogsmithmedia.com/www.jo...ising_sdtv.jpg

Liver&Onions 08-16-06 04:17 PM

Here's a snipped of the email I got from Capcom.


Originally Posted by From Capcom
Hi Jeff,

I’m not sure where that person heard about the patch from. Capcom has not said they are working on a patch. We have heard some feedback on a few issues from our fans and are looking into them. We’ll have feedback shortly, so please wait. snip snip. Thanks for your patience and I’ll get back to you soon.

Thanks,
snip


Mopower 08-16-06 04:55 PM


Originally Posted by s}{ammer
I looked online and found that to fix it you hold down the A button (Really any button should work but I used A like the instructions) when you launch the game and keep the button pressed until the bethesda animation comes up. It clears the cache and will redo it so it isn't so fragmented.

I wonder how long till MS puts diskeeper on marketplace and charges 800 points for it? :)


Yeah I tried that but it doesn't seem to do anything. I click on "play disc" with the A button and hold it until the Oblivion menu comes up. Maybe it's just all in my head.

Match 08-16-06 08:21 PM


Originally Posted by Mopower
Yeah I tried that but it doesn't seem to do anything. I click on "play disc" with the A button and hold it until the Oblivion menu comes up. Maybe it's just all in my head.


Another way to clear the cache.
http://www.joystiq.com/2006/06/09/xb...de-discovered/

Liver&Onions 08-16-06 10:37 PM

but that way clears EVERYTHING..patches, downloaded content for every game.

dago2727 08-16-06 10:56 PM

I played tonight for the first time, and when I ejected the game after about an hour and a half, the disc was very, very hot. I even made a comment to my wife about it. That was before I read this post. I'm wondering if I should play it anymore until we hear some other news. BTW, the 360 is in a completely open space.

DVDKrayzie 08-17-06 07:50 PM

considering one of the achievements has you keeping the game running MINIMUM of 14 (real-time)hours straight (not accounting for any pause breaks you will definitely need to take--NO saving allowed) , i can see this game breaking a lot of xboxes. this game runs incredibly hot in my machine.

paulringodaman 08-17-06 07:52 PM

that is crazy..thanks for the heads up

DVDKrayzie 08-18-06 03:22 AM

wow

I'm in shock right now.


I said what the hell I'll get the crazy achievements.

I got home today at 3pm, had the game on nonstop and it's now 120 AM. you have to survive 5 in-game days(which is something like 11 real-time hours) without dying , without saving, without respawning food items while your health is constantly being drained

4 days, 22 hours into it my game and xbox lock up. Insane.
I went on gamefaqs and a ton of people are locking up on 2 or 4 days. this is unreal. i want to kill somebody right now.

Michael Corvin 08-18-06 06:26 AM


Originally Posted by DVDKrayzie
this is unreal. i want to kill somebody right now.

Go kill some zombies. :lol:

JM 08-18-06 06:54 PM


Originally Posted by DVDKrayzie
wow

I'm in shock right now.


I said what the hell I'll get the crazy achievements.

I got home today at 3pm, had the game on nonstop and it's now 120 AM. you have to survive 5 in-game days(which is something like 11 real-time hours) without dying , without saving, without respawning food items while your health is constantly being drained

4 days, 22 hours into it my game and xbox lock up. Insane.
I went on gamefaqs and a ton of people are locking up on 2 or 4 days. this is unreal. i want to kill somebody right now.

Were you in or going into the Food Court when the freeze occurred? Many have reported freezes at about 4d 20h in the Food Court. The theory is that something happens at around that time that causes the freeze. You should avoid the Food Court in day 4 if possible.

Breakfast with Girls 08-18-06 07:50 PM


Originally Posted by tenaciousdave
What the tech said sounds like horse shit. Caching would be done on the hard drive and removing the HDD would fix that problem.

While I wouldn't doubt that the tech was wrong, caching takes place at the CPU, in RAM, and on the HDD.

kakihara1 08-19-06 02:46 AM

I never had to do this but I seem to remember a disk that MS would send you for the old xbox that would basically defrag the hard drive and reset the cache. Is it possible that for some of the repairs for the current defective 360s be using the same sort of thing and it will be something you can try as a first action before sending your 360 back in the future?

I may be completly wrong but I swear I remember hearing about a disk like that for the original xbox.

Deftones 08-19-06 11:54 AM

Man. So what's the percentage of people that had problems vs. no problems?

I'm thinking of taking the game back to EB since I've not opened it yet.


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