Anyone else's EGM subscription halted?
 

I always sign up for the free EGM subscriptions that are posted here and in Hot Deals. My subscription was good until 2009. I noticed i hadn't received an issue since early December. I called ZiffDavis and they said a "Stop order" had been put on my account. And they told me to call "Publications Unlimited" and gave me a number. The lady at Ziff Davis said she would lift the hold and i should start getting it again.

Just wondering if anyone else from this board had the same problem?

Now that you mention it, I haven't gotten a new issue in a couple of months. I think I'll have to give them a call.

Same thing happened to me. Thanks for reminding me I need to call.

Happened to me as well. I called and they took care of it.

Here are the numbers:

Customer Service(US and Canada Only):
(800) 779-1174
(850) 682-7624

No problems with my sub.

Didn't receive my Jan. issue. Thanks for the numbers, gonna give them a call too.

There was a stop on mine as well, but they fixed it. She said she didn't know why it was stopped but my subscription is good til March 2012 and they're gonna get it restarted.

Jiggawhat, Did they mention the Publications unlimited thing to you?

I didn't get the Jan or Feb issues, but the March issue came last week...I'm not sure if I need to call or what.

OMG thank you ! I have not gotten an issue since november and I dont know what to do. Well I do now. thanks

I haven't gotten an issue since that Holiday 04 one...or whatever...Never got Jan, Feb or that new March issue thats at the stands now.

I called that customer service number but the dude said that there was no reason I shouldn't have gotten them and I should check the post office. Nothing was said about a hold or anything. I have this free until 07 or 08 and I love reading it at work on my break and in the bathroom too....

Damnit, now what? :(

Wompratz, call again, you got a lazy CSR. My last issue was Holiday 04 too.

Been a few months for me to, I'll have to check my stash to see which was the last I received.

Yeah, my subscription stopped last year too. I didn't do anything since it was a free one, but I'll have to give them a call. Thanks!

I was wondering about that too. I called and she removed the stop hold. Said it could be something as simple as they couldn't fit it in the mailbox. I got them to give me the back issue for Feb but that is all that was available. She said it would tack on a couple months at the end.

I really wonder what caused this? That is just a really strange thing that seemingly all of us here experienced. I wonder if any "normal" subscriptions were affected?

Thanks OP.

The lady that i spoke with suggested that we must have signed up for an offer (through publications unlimited) that was for only a handful of issues, or an offer they decided to cease, and their solution was to signify non-payment to Ziff-Davis, resulting in a hold being placed on our accounts.

I doubt it's something the Post Office did since we all come to this board, and we all got our subscriptions held at the same time. I hope lifting the hold will put the issue to rest. Thanks for all the feedback guys. Glad to know i wasn't the only one missing issues.

Yeah, I'm trying to think if I got last month's issue or not....I think I may just wait a month and see.

Who was on the cover....or what I should say? (the current issue in stores)

They screwed up big time. The excuse I got was that I must have moved and didn't inform them of my new address. No apology, just a "your subscription will resume" email. To make matters worse, my next issue will be April's. I think my last was the holiday issue.

I wonder if their advertisers know about this?

Oh well.. one less magazine I ended up not reading.

They said mine halted because it got switched to the digital issue. She switched it back (exp. in 2012). She said the next issue would be May because April already got sent. Since she was unable to tell me how to access the digital issues, she's gonna send me the Feb, Mar, and April issues (4-6 weeks, at least I get to read the PSP coverage).

Funny how random the replies are that we're getting. I was told my next issue would be March, and that there were no backissues available for me.

I thought I was the only one. I just called to straighten things out. Damn freebies screwed things up (and I don't even expect to get those extrs issues now).

Now does anybody know the phone number for Computer Gaming World offhand, since I think the same thing happened with them, too?

That's funny I actually had this problem cleared up finally yesterday. I had called 2 weeks ago and lady said i see it as being sent out fine i wait and see the Godfather issue everywhere in stores and its been about 3 -4 months since i've seen anything in the mail box while all my other mags are coming fine and dandy.I call in and same thing happened the digital issue was something it was switched to by EBgames they said. So my next issue will be the may issue. It hasnt been the same taking a Pooper without a EGM in hand. Anyone else ONLY read doing the pooper or is it just me?

Um, doing the pooper? You mean ca-ca-doodie?

HEY! Come to think of it my Computer Gaming World stopped too! And SmartMoney. I don't really care about those. I'll be happy if i can just get EGM working again.

Yea ca ca doodie or having a loose yellow explosive Diahrea after a seafood Buffet. Does anyone here really PREFER reading EGM on the computer?

Well, I guess this explains why I haven't received my issues of EGM and CGW the last few months. Wonder what the deal is?

I just tracked down the number for Computer Gaming World's customer service...

Customer Service(US and Canada Only):
(800) 827-4450
(850) 682-7624

http://www.zinio.com/

Create an account, download the reader, download your magazines.

Well, figured it out.....I will ge the MAY issue. I was on hold also. Now good till June 07 only....oh well.

I think I can ge the digital sub, but that just sucked ass trying to read

Yep, I also noticed my Computer Gaming World ALSO stopped around the beginning of the year as well! But I was never a big fan anyway, but I want my EGM back :(

hmmm I wonder with gmr going under the ebgames subscription switched it to egm and screwed us up????

Thanks for the heads up. I get so many free mags, I didn't even notice. I got mine taken off hold and I'm supposed to receive the April Issue.

No one ever mentioned anything about publications unlimited when I called.

www.zdmcirc.com is ziff-davis subscription center website, that's where i got the numbers for EGM.

When I asked about the back issues they said that they didn't have any to give me.

Mine was held as well, called and they released it

I called AGAIN, the 3rd time....They once again claim they see no reason whatsoever I shouldn't be receiving my EGM. Nothing about it being halted or anything. She told me on the last call she'd forward it to the main office to be looked into.

Sucks...First XBN (The best of these mags IMO) is canned and now this :(

Mine got stopped also. I just went to this page Ziff Davis Customer Support and logged in and said I had not gotten the Jan Issue. The next day they emailed me and siad my service would be restarted, and I would be credited for the missed issues.

Does anybody know if the EGM January issue (#187) was a regular issue?

Seems like a silly question, but past issues were entitled on the binders as October, November, and then Holiday. Since the next one was January, it reads as though there was an extra issue published. And I've seen a picture of the cover online, and it blares at the top, "SPECIAL ISSUE: 2005 VIDEOGAME PREVIEW FEATURE".

If it's something besides a normal monthly EGM, I'm not going to bother trying to track it down. But, owning a copy of every EGM since #1, I'd hate to have a gap because of some weird promotion-gone-wrong glitch by Ziff Davis.

I just got the lastest issue a couple days ago. I haven't noticed any delays.

Thanks for posting this. My subscription was also placed on "hold" and the customer service rep "didn't know why but will take care of it". Whatever, at least they extended my sub by a couple of months after I bitched a little :)