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Socom Headset... please help

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Old 02-09-03 | 04:53 PM
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From: MD
Socom Headset... please help

I have a problem with my headset. I can talk to my teammates but I can not hear them. I even tried using it on the pc in a chat and it worked the same way (I can talk but cant hear). After this I come to the conclusion the headset is broken.

I need a new one and really do not want to spend $40 on the one comming out for sale in a few weeks (http://www.ebgames.com/ebx/categorie...p?pf_id=232651). Considering Socom is the only game to use this device so far thats just an insane price to spend considering I the one I have should still work. Ive never abused it and its pretty much stayed plugged in since I bought the game (got it the day it was released).

Is there anyone I can contact about getting it replaced or anywhere I can go to purchase a new one.
Old 02-09-03 | 05:13 PM
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if you have a router, it could be a problem with that. Some routers block the ports needed for the headset and that is a problem I have.

maybe try a search on the forum for headset problems...
Old 02-09-03 | 06:00 PM
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Thanks but the router is def not my problem. I know the mic itself is broken and I just need to get a replacement.
Old 02-09-03 | 06:58 PM
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From: Kentucky
They've put out a new headset for SOCOM. Looks better, and costs a bit more, so you might wanna try that out. But, mine works fine, so I'm sticking with my regular one.
Old 02-09-03 | 11:55 PM
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Again thanks but like I mentioned in the first post I am trying to find one other then the new one comming out. $40 for that headset is just insane. We pay $60 for the game in which they give us a poorly designed headset and then they release this one for that price.

I know that people have gotten replacement ones, I am just trying to find out where to get one.
Old 02-11-03 | 05:57 PM
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Well I decided today to just try calling Sony. This actually paid off. I told them my headset was no longer functioning and that I tried a friends headset on my system and it worked fine (which I did) they are sending a replacement free of charge. They asked for a receipt which I no longer had and the guy asked if I got it recently and then gave the ok.

For anyone interested its worth the call (took about 10 minutes total). Just call 1-800-345-SONY and go through the menu and select PS2 then talk to a rep. They said I should have my replacement within 7 days.

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