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Here's a reply to an email i sent them 3 weeks ago:
We have heard that some consumers are experiencing issues with their disks for Serious Sam XBOX. In these cases the discs would cause users to experience EXTREME pauses in loading game information (levels, textures, enemies and so on). These discs will often fail to load, resulting in an error message telling you to reinsert or clean your disc. If you are experiencing this with your copy of Serious Sam, I suggest you contact our customer service department in a manner listed below and they will co-ordinate getting you a replacement copy. Phone number: 1-800-211-6504 Email Address: [email protected] |
Thanks, I'll call them tomorrow as they are already closed. I've already gone through 2 bad copies.
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Doesn't anyone find it disturbing that these issues never came up until the game went down to $9.99? It shows just how many people bought (or didn't buy) the game when it first came out...
Increased sales have become Gotham Games' worst nightmare... Jeremy |
Originally posted by jrutz Doesn't anyone find it disturbing that these issues never came up until the game went down to $9.99? It shows just how many people bought (or didn't buy) the game when it first came out... Increased sales have become Gotham Games' worst nightmare... Jeremy |
Contacted Take 2 and was given the following instructions:
Send the game, case, and manual to: Take 2 Interactive Attn: Replacement 9900 Franklin Square Drive Suite A Baltimore, Maryland 21236 This is the same address as in the back of the game manual. You can also request to be reimbursed for the shipping charges. Said it should take about 4 days to receive a new copy, I'm assuming from the day they receive it. |
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