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Dell DJ Won't Syncronize

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Dell DJ Won't Syncronize

Old 09-12-06, 08:32 PM
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Dell DJ Won't Syncronize

I was trying to upgrade the firmware, and it started to hang. I cancelled the install. Now, the device wont' syncronize. I reinstalled the driver and the application, but still nothing. Windows recognized the DJ when I plugged it into the dock, but WMP or any other program won't syncronize. Any advice?
Old 09-12-06, 08:43 PM
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Did you try a hard reboot of the DJ?
Old 09-12-06, 08:44 PM
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Originally Posted by stevevt
Did you try a hard reboot of the DJ?
I would love to know how. I pushed the pinhole underneath, but that just resets it. That's not a hard reboot. Do you know how? Thanks!!
Old 09-12-06, 08:46 PM
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Originally Posted by DVD Josh
I would love to know how. I pushed the pinhole underneath, but that just resets it. That's not a hard reboot. Do you know how? Thanks!!
It depends on which generation, I think.

I always used to have to look online to do it with mine. It's something like holding the play (or menu, or something else) button down while pushing the reset button. Then you get a bunch of options, including a total reset.
Old 09-13-06, 09:01 AM
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Thanks for the help Steve. It's FUBAR'ed. Apparently, when the unit stalls in the FW upgrade, it's done. Support is pretty useless. Oh well.

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