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I need help with installing ATI drivers immediately

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I need help with installing ATI drivers immediately

Old 01-13-04, 06:21 PM
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I need help with installing ATI drivers immediately

I just got a 9700 AIW pro card, and have had problems installing the drivers. I am trying to install the catalyst 3.10 drivers, and I get an error message every time. I click on setup and it immediately fails. Installshield will try to boot up and i get an error message right away. I have tried the omega drivers as well and I get the same results. I got this card barebones so i am not instaling from a drivers cd.

I get this message:

error number: 0x80040707
description: dll function call crash: ISLAYER.ISLsATIcard

setup will now terminate

I am running a Dell 4550 with winxp. Thanks for any and all help!
Old 01-13-04, 06:28 PM
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I haven't seen that one yet, but I'm still with Catalyst 3.4.

Have you removed all the previous video drivers? Did you have any ATI drivers installed previously?

You are stopping the OS from installing its drivers and then running the install of ATI's, right?
Old 01-13-04, 06:30 PM
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http://www.techsupportforum.com/comp...ic/9691-1.html

http://www.treiber-world.de/postp375.html

http://www.dicky-arts.de/cgi-bin/for...iew/1040774869
Old 01-13-04, 08:28 PM
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i used driver cleaner to get rid of all of my previos Nvidia drivers, and then tried to install ATI's. I wasn't letting the OS install the drivers for me. Thanks for the help, I will definately check out those links.
Old 01-13-04, 09:56 PM
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I tried installing the Intel® Chipset Software Installation Utility, and I still get nothing. I have the Intel® 845PE Chipset motherboard. I am getting desperate here, and I will offer $15 via paypal to the first person that can get this problem solved for me for there time.

Last edited by flair; 01-14-04 at 12:38 AM.
Old 01-13-04, 10:40 PM
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Have you updated to the latest version of Install Shield?
Old 01-13-04, 10:52 PM
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yes, I have the latest version.
Old 01-14-04, 12:08 AM
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I went from cat 3.4 to 3.10 and basically just removed each and every thing from the "remove program list" , and it worked fine-
I think I got lucky though. I have read lot and lots of problems with their drivers
ATI has a good driver page on their site with lots of instructions-
http://www.ati.com/support/driver.html
Old 01-14-04, 12:10 AM
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How about trying an older version of the drivers. Like 3.4 which was that last one that didn't break some stuff that used to work.

ATI should have that on their site.
Old 01-14-04, 12:13 AM
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I will check it out. The main reason why I want to get this working is that the card is a refurb and I only have a few days to return it. Thanks for the help so far guys.
Old 01-14-04, 12:20 AM
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I just tried 3.4, 3.3, and 3.2, none of which worked. I got the same error that i have been getting this whole time.
Old 01-14-04, 12:32 AM
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Dunno.

I guess I'd call the place you got it for help and if they can't I'd send it back.

Is it a Built by ATI or a Powered by ATI?
Old 01-14-04, 12:38 AM
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It is built by ATI. I got it from newegg, and havent tried them yet. I was on the phone with dell and couldnt really find anything out from them. The last thing i want to do is give up and go back to nividia
Old 01-14-04, 12:41 AM
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Actually, Nvidia drivers are very good. And I think their cards are too. ATI's drivers suck as you may have discovered.

I only use ATI for my HTPC. Otherwise I use Nvidia and I've never had a problem other than a noisy fan. You may have just had a single bad experience.
Old 01-14-04, 01:17 AM
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make sure its plugged into your AGP port.
Old 01-14-04, 02:40 AM
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I found out I just needed to flash/update my bios. Isnt it funny how you can trouble shoot for 12 hours and its something that simple? Thanks though guys! (feels like an idiot)

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