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Explorer.exe Keeps Crashing

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Explorer.exe Keeps Crashing

Old 01-08-04, 12:01 AM
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Explorer.exe Keeps Crashing

System
Dell Dimension 8200
512 MB of RDRAM
Windows XP Home
80GB Hard DRive

I had the RCP Exploit over the summer so I reformatted, and this has started in the last few weeks.

I'll be minding my own business, surfing along, and then explorer will decide it doesnt' like me,and go down like a $2 whore.

Also, starting today, when I'm in, say my MP3 folder, and I want to do the right click to see my options, it just hangs there. It'll go thru 25% of the time.

I'm on AIM at AMG19610 if you want to walk me thru some things, or I'll answer your questions as best I can here.

Last edited by Thunderball; 01-08-04 at 02:32 AM.
Old 01-08-04, 12:55 AM
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The only clue I have is this...

Faulting application explorer.exe, version 6.0.2800.1221, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x00007d85.
Old 01-08-04, 01:17 AM
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possibly a corrupt file
try
start->run->sfc /scannow
Old 01-08-04, 01:27 AM
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Just ran that mike, nothing doing
Old 01-08-04, 01:29 AM
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Actually, ran it again, and it's saying it needs to copy .dll files...

Althought in Event Viewer last time, it has 5 .dll files it couldn't copy...
Old 01-08-04, 01:32 AM
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The system file c:\windows\system32\inetsrv\aqueue.dll could not be copied into the DLL cache. The specific error code is 0x800b0100 [No signature was present in the subject.
]. This file is necessary to maintain system stability.

The system file c:\windows\system32\inetsrv\aqadmin.dll could not be copied into the DLL cache. The specific error code is 0x800b0100 [No signature was present in the subject.
]. This file is necessary to maintain system stability.

The system file c:\windows\system32\adsiisex.dll could not be copied into the DLL cache. The specific error code is 0x800b0100 [No signature was present in the subject.
]. This file is necessary to maintain system stability.

The system file c:\windows\system32\inetsrv\smtpsnap.dll could not be copied into the DLL cache. The specific error code is 0x800b0100 [No signature was present in the subject.
]. This file is necessary to maintain system stability.

The system file c:\windows\system32\inetsrv\smtpadm.dll could not be copied into the DLL cache. The specific error code is 0x800b0100 [No signature was present in the subject.
]. This file is necessary to maintain system stability.
Old 01-08-04, 01:11 PM
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couple things to try:

delete all temporary internet files, delete cookies, delete activeX controls (found in the "downloaded program files" folder.

does it crash when you visit a certain site(s)? it could be bad java or shockwave? try reinstalling the java runtime and/or shockwave.

see if ad-aware finds anything. i know there are some nasty spyware programs out there that will attempt to redirect your urls to their search engine and crashes IE in the process...

hope this helps.
Old 01-08-04, 01:16 PM
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Are you running an IIS or HTTP server on your computer, because if not, I think you have a virus.
Old 01-08-04, 01:19 PM
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I was having a similar problem starting today with the right click. Also having issues with my Microsoft Office Shortcut bar. It turns out that my Norton Antivirus 2003 was the problem. I uninstalled it and my pc is working fine.

I'm still unsure why NAV 2003 was giving me issues, I did a full scan with updated definitions right before I uninstalled it and I was clean.
Old 01-08-04, 04:39 PM
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Just found this at annoyances.org
http://www.annoyances.org/exec/forum...00/r1073582395

If you go through the dozens of messages, it suggests you either
1) take out the NAV 2003 context menu registry entries
2) if you are having problems with Office applications opening, take out virus scanning from Word and Excel

OR

Uninstall Norton Antivirus 2003 completely and use a different product (see grisoft.com).

Apparently someone used a packet sniffer and the right-click of any icon was sending out a request to crl.verisign.com. Sounds fishy, I think I better sell my Symantec stock.
Old 01-08-04, 08:17 PM
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got rid of Norton, put AVG in, right click problem is gone..

As for the virus, nothing is finding anything...explorer hasn't crashed since this morning, I think Norton was causing it...
Old 01-09-04, 11:42 PM
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The Norton problem is apparently solved, see the links
http://www.verisign.com/corporate/ne...html?sl=070807

http://service1.symantec.com/SUPPORT...04010810205113

It still sounds fishy.

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