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Ultraviolet shutting down

Old 02-05-19, 07:28 PM
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Re: Ultraviolet shutting down

I have some faith on Vudu. When they got rid of Porn, they gave everyone refunds. And when they dropped the price of D2D, everyone got credit back. They gave me around $250 in Vudu credit for my previous D2D purchases.

So if they decide to close Vudu, I kinda expect them to do something for their customers. Maybe give them Walmart store credit. Or maybe just keep the servers active so that customers that own movies can continue watching them. Or perhaps they'll make arrangements with another streaming retailer to transfer all previous purchases.

But I don't think they'll just close it and leave all those customers with nothing.
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Old 02-05-19, 08:36 PM
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Re: Ultraviolet shutting down

Originally Posted by TheBigDave View Post
I have some faith on Vudu. When they got rid of Porn, they gave everyone refunds. And when they dropped the price of D2D, everyone got credit back. They gave me around $250 in Vudu credit for my previous D2D purchases.

So if they decide to close Vudu, I kinda expect them to do something for their customers. Maybe give them Walmart store credit. Or maybe just keep the servers active so that customers that own movies can continue watching them. Or perhaps they'll make arrangements with another streaming retailer to transfer all previous purchases.

But I don't think they'll just close it and leave all those customers with nothing.
That is another thought. Vudu may be big enough that they don't want to burn all that customer goodwill. They may actually have learned a lesson from their music store. Transferring purchases to another retailer sounds like a win-win, since Walmart doesn't suffer the backlash of all those customers suddenly losing their purchases, and the other retailer gains the good will, and hopefully future purchases, of those customers being transferred.
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Old 02-06-19, 05:54 AM
  #53  
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Re: Ultraviolet shutting down

How well did the transfer of content from Target Ticket to CinemaNOW work out for most?

For me:
I had content exclusive to Target Ticket that did go to CinemaNOW while others lost content.

I had content exclusive to CinemaNOW and credit with CinemaNOW that was lost including the exclusive content from Target Ticket. In addition, there was some UV locker issue years after CinemaNOW closed and a few of my CinemaNOW UV titles disappeared from my UV locker. Multiple help desk tickets to UV and studios etc never returned the content. I had to rebuy some titles and others were no longer UV or no longer available.

So it can happen.

There also was some exclusive content to Walmart's digital music that is now no longer available anywhere. Thankfully I'd downloaded my stuff before the demise.

Sony used to have a music service also which had tons of exclusive MP3 content. All that is gone unless some user somewhere ensured they downloaded the content. I didn't procure all the content I wanted and now some of the stuff I wanted cannot be found.

It can happen and has happened. Let's hope the future is better. Despite disc rot, theft, loss, fire, etc, physical is still the only way to truly ensure our titles are still available to us.
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Old 03-12-19, 11:05 PM
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Re: Ultraviolet shutting down

Zu Nim/Ashley L are reporting on MeWe that Warner Bros has pulled UV on Vudu.
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Old 03-13-19, 12:40 PM
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Re: Ultraviolet shutting down

Originally Posted by IDrinkMolson View Post
Zu Nim/Ashley L are reporting on MeWe that Warner Bros has pulled UV on Vudu.
I have no idea what MeWe is, but I checked about a dozen Warner Bros UV movies that I own on Vudu and they are all still there and playable.
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Old 03-13-19, 12:56 PM
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Re: Ultraviolet shutting down

Originally Posted by funkyryno View Post
I have no idea what MeWe is, but I checked about a dozen Warner Bros UV movies that I own on Vudu and they are all still there and playable.
They'll stay on Vudu, but new redemptions/purchases on Vudu won't sync with UV. Likewise, purchases made elsewhere (FandangoNow) won't sync to Vudu via UV, only MA.

Looking at The Dark Knight, UV isn't listed anymore:
https://www.vudu.com/content/movies/...-Knight/141389
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Old 03-13-19, 01:20 PM
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Re: Ultraviolet shutting down

This one came with no warning from Vudu.

Here is their post about it now:
https://forum.vudu.com/forum/vudu/ge...ctive-03-13-19
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Old 03-13-19, 01:51 PM
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Re: Ultraviolet shutting down

Originally Posted by Jay G. View Post
They'll stay on Vudu, but new redemptions/purchases on Vudu won't sync with UV. Likewise, purchases made elsewhere (FandangoNow) won't sync to Vudu via UV, only MA.

Looking at The Dark Knight, UV isn't listed anymore:
https://www.vudu.com/content/movies/...-Knight/141389
Ah, gotcha. I was somewhat confused when I clicked that link and still saw Ultraviolet listed (I own that movie). I logged out of Vudu, reloaded the page, and the UV logo was gone.
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Old 07-29-19, 11:12 PM
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Re: Ultraviolet shutting down

Huh. I had 47 movies in a synced Ultraviolet and Vudu account. Synced Fandango, all 47 movies there now. Joined MoviesEverywhere, it had 47 movies. Redeemed a code for Hidden Figures. Ultraviolet still has 47 movies. Fandango does. But now Vudu has 20 movies and MoviesEverywhere has 15. That... that is not good.

Huh. But everything appears in Fandango. Including Hidden Figures. Weird.

Last edited by story; 07-29-19 at 11:19 PM.
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Old 07-30-19, 07:55 AM
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Re: Ultraviolet shutting down

Yeah, Fandango has a separate section for UV movies and then a separate section for "Movies," and those movies are the same small number at MoviesEverywhere and Vudu. What gives?! Are those UV via Fandango going to go away now, too?
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Old 07-30-19, 02:25 PM
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Re: Ultraviolet shutting down

Originally Posted by story View Post
Yeah, Fandango has a separate section for UV movies and then a separate section for "Movies," and those movies are the same small number at MoviesEverywhere and Vudu. What gives?! Are those UV via Fandango going to go away now, too?
UV codes are supposed to still work on individual providers but will no longer sync between providers. For example if you buy/redeem a title on FandangoNow, and it had previously been UV, that title will only be available via FandangoNow.

If you already own a title, you are supposed to still own a title after shutdown.
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Old 07-31-19, 10:30 PM
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Re: Ultraviolet shutting down

Adios UV!!



Last edited by E Unit; 07-31-19 at 10:37 PM.
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Old 08-01-19, 12:19 AM
  #63  
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Re: Ultraviolet shutting down

Vudu says everything should remain as-is as long as accounts are properly linked. I'm a little worried as there's one movie I haven't watched yet which I bought through them which is only 2-channel sound there but 5.1 on FandangoNow. Will have to see what happens, this'll lessen my faith in 'digital ownership' even further- I already lost one movie (gotten for free admittedly- it was Hillbillies in a Haunted House, which I at least watched once already) from Target Ticket that wasn't linked to anything else- CinemaNow got it when Target folded but then CinemaNow died and I'm out that movie as a result.
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Old 08-01-19, 06:47 AM
  #64  
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Re: Ultraviolet shutting down

well at least my movie and tv totals remained the same according to Vudu.
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Old 08-01-19, 11:25 AM
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Re: Ultraviolet shutting down

I have to praise myuv support (and then Sony support). I had requested a report of all of my UV titles. I mainly wanted it for a count. But decided to analyze it a little deeper. And I found 1 episode of Breaking Bad - The Final season redeemed in SD only. I had redeemed a complete series code from the Barrel blu set back in 2016.
Opened a ticket with myuv (with all of my proof, code, upc, amazon receipt) early evening on 7/29. They got back to me on 7/31 saying it would it would be better handled by Sony support, and they had been working with Sony, and Sony would contact me. About 30 minutes later, I got a code from Sony to redeem on Vudu. Redeemed it, but it was for Season 5, instead of "6" (The Final Season), replied back with a Vudu screenshot. And they sent the correct code about 20 min later.
Lucky that Barrel set is so big, it's easy to find.
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