I have just had my credit card stolen from Amazon.com and used at their Amazon France company (Amazon.Fr).

Consumer beware!!!!!!!! I am working with my bank to get this whole mess straighten out!

That sucks, does France have CC protection laws or you up the creek? In the US your only liable up to $50 or so on charges you did not make...

good luck!

How did you learn that it was stolen and used as you described?

Probably because the charges appeared on his credit card account and the trace revealed that it originated in france (educated guess).

I sent http://www.Amazon.com in the US an email 3 days ago and heard no response. I sent them another email today and will probably hear no response. My credit card was ONLY used at http://www.Amazon.com so I know that their CC database has LEAKED!

Why do we have to pay the prices and deal with the hassles of getting new cards, filling out affidavits, etc...when company like Amazon.com can not keep a tight security on their consumer's credit card. I truly believe there should be a class action lawsuit against them and every company who claims to be secure and then leaks CC to hackers!

It doesn't take a ROCKET scientist to look at one's statement every month and note that there is an unsually LARGE charge for something one has not bought...especially when it's originating from http://www.Amazon.fr (Amazon in France).

I have used this CC only on Amazon.com exclusively for the past 1 and 1/2 year...so I know it must be Amazon.com who has leaked the CC information.

Plus I don't speak French...wouldn't have a god damn clue how to use their France website.

Just because it was used at Amazon does not mean it was stolen from Amazon. I do this for a living (Merchant Services at a bank) and most CC numbers are obtained the old fashioned way. Receipts pulled from the garbage.

Of course if somebody guessed your username and password they could use the card without knowing the number, by changing the ship-to. But only at Amazon.

If the Amazon Db had compromised your number they would have used it at as many online shops as they could. They wouldn't just hit amazon and stop.

This was just 3 days ago...who knows if more charges will post to my account or not. This card was an EXCLUSIVE on-line ONLY credit card and I have not used it for any personal shopping beside shopping at Amazon.com. So how do you propose someone obtain the receipt from the trash can?

Your bank would see the charges real time, before they show up on your statement. If it was used anywhere else they would know. They can't charge before they ship but the bank does see the hold placed on the order.

It sounds more like somebody guessed your password at amazon.

You know what would really suck about this (for me anyway) is that the Credit Card statement would say "Amazon" so I as well as many people might just overlook it knowing that I order so much from them. Even if it said "Amazon.fr" it might miss a first glance... unless it was a large amount. I would notice that right away... my Amazon bills are never over $30.

Whats your credit card number..ill check into it for you

sorry..I couldnt resist

I did initially miss the charge because I had placed 2 orders early this month at http://www.amazon.com for a total of $67.99. I initially thought that Amazon.com must had screwed up or something when the charge came out to be a little over $350.00 in addition my original $67.99.

The difference between the two charges were that the $67.99 was from WWW AMAZON COM and the $350.00 was from WWW AMAZON FR. I got very suspicious right there and then!

CONSUMERS BEWARE!!!

I am having a very hard time dealing with this, but since you are so incline to make a joke about it. Click the link below to view my CC information.

***Warning*** Decent people should not click the link below!

http://www.amishrakefight.org/gfy

Which is why it's important to reconcile your cc statements every month. I've done that ever since my first statement, and have found numberous mistakes. I've never caught a compromised credit card, although my bank caught a problem and automatically issued me a new one.

I'm not going to say a word about the mess that came after this but....

shouldn't this be in the ONLINE STORE forum? :rolleyes:

That was freaking hilarious (by they way, I consider myself a decent person, but I couldn't resist) :)

Unless we have a new "Baseless Accusations" forum.

Please place this comment in the Forum Feedback and Suggestions forum... ;)

I guess this is the thing everyone's most afraid about on the net.
All I can say is make your passwords as obscure as you can, even nonsense words, then hopefully they'll be a bit harder to crack.

I was discussing this the other day in another forum. I told people their that these problems do happen, but they mocked me and said that it does not happen. Well I guess someone (unfortunatly for them) has proved my point. Credit cards and the Internet can be a dangerous mix.

Lately I have been using "one time use" credit card numbers such as "Private Payments" from American Express or "ShopSafe" from Mastercard (MBNA). I am sure there are other such services and there are always services like eCount and WebCertificate.

I prefer the "one time use" numbers because they are only good for the one charge. If someone does hack into an E-Commerce site and get Credit Card numbers they won't be able to use mine.

Just an FYI to all interested.

http://www.amishrakefight.org/gfy/
 

:lol:rotfl:lol:

That was really funny even though I wanted to see an Amish Rake Fight even more.

I wouldnt worry about this at all, First off, Amazon would reverse the charges for you and track where the package went. Im sure who ever did it was either very dumb or didnt know they were doing it (amazon billing error). Because the item ships right to their house. And im sure Amazon would comp you with a $10 or $20 GC, they are good for that.
And second, your Credit Card Company would reverse the charges no problem.

They use drop spots, vacant (but still passable) houses. There are people who do this for a living. They are not stupid, but they don't bother trying to crack databases anymore. It is easier to dumpster dive or "social engineer" a password.

Moving...
 

Moving to Store forum.

--Heather
Moderator, DVD Talk & Reviews forums

My parents had there CC # stolen. It was one they never used and the one time my mom did use it was on Amazon to buy me somthing I wanted. The CC people finally called to ask if they had been using it only after $15,000 dollars had been charged to it. Is that dumb or what?

http://www.amishrakefight.org/gfy :D

That is some funny stuff. He probably did all the orders themselves and is trying to get a refund on them by making up this whole story :)

I had a buddy in college that received a credit card in the mail...A VISA dont remember what bank...

Anyways he called to activate it when he received it and the people said it was already activated and had 5,000 dollars charged on it.

They verified it was him calling and cancelled the card and got rid of the balances.

Decent people like myself would never make up a story like this. Perhaps someday when you get scammed so hard that your bank account is dried up then perhaps you will show a little more sympathy for me. I called my bank and they are reviewing the charges because items order are all going to France except for my 2 orders from Amazon.com.

The frickin idiots at Amazon.com wrote me the following email in response to my emails inquiring about the fraudalent charges. They basically dodged all my questions regarding compensation, what are they going to do to nailed the SOB who made the order, what security policy they have in place to prevent theft of CC, and a simple apologetic email. NOOOOO...they went out of their way, bend over backward and sent the follow pathetic email to a loyal patron who had made numerous legit purchases from their Amazon.com website.

Amazon email response:

Thanks for writing to Amazon.com with your question.

Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.co.jp, and Amazon.com are
separate and independent sites. Items ordered through these sites
will be sent from distribution centers in the U.K., Germany, France,
Japan, and the U.S., respectively; we cannot transfer orders from one
country's web site to another.

I hope this information helps. For further information, please visit
their help pages at the following URL:

http://www.amazon.fr/exec/obidos/sub...elp/desk.html/

You can also e-mail them directly at [email protected].

Please feel free to write again if you have any further questions or
concerns. Thank you for shopping at Amazon!


Best regards,

Willis P.
http://www.amazon.com
Need an instant gift? Send an Amazon.com gift certificate via e-mail:
http://www.amazon.com/gift-certificates
==============================
Check your order and more! http://www.amazon.com/your-account
Questions? We have your answers! http://www.amazon.com/help


I emailed [email protected] and got a "NON-DELIVERABLE" from my postmaster. I am US citizen who does not speak or write frickin FRENCH...yet they want me to visit their Amazon France's helpdesk.

I hope this information helps. For further information, please visit
their help pages at the following URL:

http://www.amazon.fr/exec/obidos/sub...elp/desk.html/

What a screwed up company...I hope they fail and died just like all the other DOT COM companies.

That was the lamest reply e-mail I've ever seen; it doesn't look like it even remotely addresses the issues you've been talking about. I feel your pain... as if it's not enough to have credit card/billing problems, they annoy you further with a form letter that doesn't even apply to your situation. Call 'em up and speak to a human being... maybe you'll get more luck.

That's the other problem...where do you find a phone # for the company? I have looked at their website both France and USA and can not find a phone #. Anyone, please help if you have phone # to Amazon.com and and Amazon.fr. Thank you.

Amazon - 1 800 201 7575
This number used to work. Can't hurt to try.

It happened before:
 

See here - http://www.newsbits.net/2000/20000104.htm

I will give that number a shot...won't hurt if it does not work. I have filed an affidavit for the illegal charges and will be receiving a new card, but my bank has not mentioned whether I will be credited or not.

Re: http://www.amishrakefight.org/gfy/
 

AGREED!