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Express.com - any recent experiences?

Old 01-24-01, 12:19 PM
  #1  
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I've never bought from them - so any feedback on how they are would be appreciated!
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Old 01-24-01, 01:14 PM
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From what I've heard, some have had complaints with Express. I've ordered twice with them with no complaints. Just about 2 or 3 weeks ago, I ordered Leon and everything went perfectly.
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Old 01-24-01, 02:15 PM
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Order from them right after Christmas with no problems.
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Old 01-24-01, 04:06 PM
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I've done about 3 orders with them - no probs.
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Old 01-24-01, 05:01 PM
  #5  
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Placed an order in November with them. No problems at all.
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Old 01-24-01, 06:49 PM
  #6  
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They're basically screwed up right now - financial problems. They're like a wounded animal and have become dangerously dishonest.

I pre-ordered a DVD that was suppose to street 1/23. My order status went to "Ready For Shipment" on 1/19 and sat there for five days. When I called to ask why it hasn't shipped yet, they tell me it's because they ran out of inventory!!! Then why the hell was my order status "Ready For Shipment" when it obviously wasn't!!! Probably so I wouldn't cancel my order(if it had shown backordered instead) before Tuesday and order it elsewhere at the other place's pre-order price.

And what really pisses me off is throughout the weekend while I was waiting for my pre-order to ship, Express listed 300 copies on their website for sale. So it certainly appears they sold off what should have been used to fulfill their pre-orders. Maybe they're gambling that those people who pre-ordered and didn't get a copy won't cancel and go elsewhere. Especially since by Tuesday, the other vendors had gotten rid of their pre-order prices.

Too bad, these guys were once pretty reliable and timely.



[This message has been edited by Red (edited January 24, 2001).]
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Old 01-24-01, 07:17 PM
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I ordered from them not so long ago. No problems at all. Fast and a good price.

Sorry to hear about your experience Red.

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Old 01-24-01, 07:20 PM
  #8  
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I ordered the Omen Collection a couple of weeks ago from their after xmas sale and got it about 3 days later. They did show 390 in-stock when ordered.
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Old 01-26-01, 10:37 AM
  #9  
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Long time user of Express.com. No problems with them other than their high prices.
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Old 01-26-01, 11:04 PM
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Ordered twice with free GC's from Free Movie Central.com and never had a problem.
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