Film Empire.com - For real?
#1
DVD Talk Special Edition
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Join Date: Sep 1999
Location: Minneapolis, MN, USA
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Is this place even for real?
You can't even check your order status online, and there are no phone numbers!!!
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You can't even check your order status online, and there are no phone numbers!!!
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My Stupid DVD List
#2
Cool New Member
Join Date: Jan 2000
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I would strongly recommend against ordering from them. I ordered something in early December that was backordered. I then decided I didn't want to wait so I sent them an email asking to cancel it. I ended up sending a total of four emails, none of which they bothered to answer (they charged my card a couple of days after I ordered it).
Now, I finally get the package from them today (Jan 13th) which I didn't want, plus they sent me the wrong thing. I've sent them another email telling them to sent me a postage paid label so I can sent it back, but I'm not holding my breath about getting a response.
Now, I finally get the package from them today (Jan 13th) which I didn't want, plus they sent me the wrong thing. I've sent them another email telling them to sent me a postage paid label so I can sent it back, but I'm not holding my breath about getting a response.
#4
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Well, I sent them about fifty or so e-mails, through the form on the web site and through e-mail, and I got this reply:
Dear Mr. Evenson,
You have not been cherged for this order, we only issued authorization at the time of purchase. The order has been cancelled.
Customer Support
FilmEmpire.com
Well, at least they cancelled it.
Now what about themovie-store.com? Are they for real? I haven't even received a confirmation of any kind from them...
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Dear Mr. Evenson,
You have not been cherged for this order, we only issued authorization at the time of purchase. The order has been cancelled.
Customer Support
FilmEmpire.com
Well, at least they cancelled it.
Now what about themovie-store.com? Are they for real? I haven't even received a confirmation of any kind from them...
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My Stupid DVD List
#5
DVD Talk Legend
Join Date: Jul 2000
Location: Sydney, Australia (The other side of the planet).
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Dude, stick to well known stores and ask in places like this BEFORE ordering.
That will minimise your problems somewhat hey.
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Regards...
#Other TEAM 7 Member
Drinker of much Pepsi, trainer of Dingo's and Jack's Aussie Moonshine importer...
John 3:16
That will minimise your problems somewhat hey.
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Regards...
#Other TEAM 7 Member
Drinker of much Pepsi, trainer of Dingo's and Jack's Aussie Moonshine importer...
John 3:16