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Question regarding credit left over on Amazon?

Old 12-28-00, 01:21 PM
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OK, so I had a gc for amazon that I used MOST of, and was left with about -$10 on the account when I finished that order. Now, I want to preorder the Almost Famous DVD and use the $10 left toward that, but I can't figure out how to do it. I tried going through my normal process and it wants me to pay the whole amount; I also tried re-entering the GC# under my order but it said the GC is already used. But I know I still have about $10 left on it but I just can't figure out how to apply what's left toward this order! Any thoughts? Thanks!
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Old 12-28-00, 02:37 PM
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Goto your account , click on redeem/view gift cert link (under account settings), and see what it says for status. Mine shows 19.81; when i try to buy something it automatically appears.. If you see zero, your may have expired (they all expire sometime)..

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Old 12-28-00, 03:10 PM
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it should show up and you just have to make sure the box is checked.

beware of expiring gcs or PROMOS. If you don't use all of a promo, it may disappear...
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Old 12-28-00, 08:39 PM
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I guess it was a promo, since it didn't expire 'til 3/31 and my acct. says I have "O" balance. Geez, I didn't see the fine print about not being able to save a promo! Good thing I spent $140 or so of it and only lost my $10 into the ozone. I think that's a bit of a rip off though. What if I had just used $3 of my $150 GC - I guess I'd be s.o.l., huh? Sheesh.
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Old 12-29-00, 03:14 PM
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Actually, you can save a promo GC balance, but it stores it in a different place. I also used the $150 GC, and still have a balance of $40 or so. It shows up during checkout right after the SHIPPING OPTIONS screen. It says SELECT A PAYMENT METHOD. If you have a balance, then there should be a button that says "Apply gift cert or promo credit of $xx".
If you can't see this, then turn off 1-click ordering
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