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-   -   What to do with lost amazon packages? (https://forum.dvdtalk.com/store-forum/66639-what-do-lost-amazon-packages.html)

kseiner 12-11-00 06:59 AM

Hello!

Can anyone please tell me what to do with (i guess) lost in the mail amazon orders. I have not received MI2 & Titan AE shipped 6/11
and Gladiator/Perfect Storm/Chicken Run/X-Men shipped 20/11. I there a chance that i get thoses DVDs re-sent by amazon?. What should i mail to [email protected]??? thanx for helping me out.

huzefa 12-11-00 07:07 AM

When my package was lost, they insisted I had to wait till 26 business days had past. In your cast i'm guessing that should be around the 14th of December. Yeah, I was pissed at waiting so long too, but..... I called up Amazon and asked them to put a note in my account saying that I thought the DVD was probably lost and put down my reasons. Be persistent, ask them to put something down on your account showing you've called. So when I called back on the last day, they immediately saw the notes and made up a replacement order and upgraded it to 2nd day air. It's on its way right now, and tracking # shows I should have it tomorrow.


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