DVDempire update (a nice one this time)
11-25-00 | 01:19 AM
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From: Melbourne, Victoria, Australia
Resolution
OK this was DVDempire Crumbles thread.
To be fair I should make the resolution of this problem just as prominently as the exposure.
Don't flame me saying it's the same message that I posted to the original thread or that the thread list is sorted by the latest posting, this is how it's going to be.
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DVDempire have FedExed the missing item to me and made a generous contribution to my ever-expanding DVD collection.
The CEO and founder of DVDempire, Jeff Rix has been frank and open with the causes for the convergence of errors and circumstances that occurred. I appreciate the efforts that he has gone to and believe that he will implement changes that will ensure that his company will thrive well into the future.
I now have every confidence that the problems that I suffered will be promptly resolved and not occur again.
In the short term people should be aware that customers email addresses cannot be viewed or changed on the site, I expect they will post a warning, and then change their system procedures.
Ian
OK this was DVDempire Crumbles thread.
To be fair I should make the resolution of this problem just as prominently as the exposure.
Don't flame me saying it's the same message that I posted to the original thread or that the thread list is sorted by the latest posting, this is how it's going to be.
-------------------------------
DVDempire have FedExed the missing item to me and made a generous contribution to my ever-expanding DVD collection.
The CEO and founder of DVDempire, Jeff Rix has been frank and open with the causes for the convergence of errors and circumstances that occurred. I appreciate the efforts that he has gone to and believe that he will implement changes that will ensure that his company will thrive well into the future.
I now have every confidence that the problems that I suffered will be promptly resolved and not occur again.
In the short term people should be aware that customers email addresses cannot be viewed or changed on the site, I expect they will post a warning, and then change their system procedures.
Ian
11-25-00 | 06:06 AM
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From: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Glad to hear it dude.
I have found them to be great so far...
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Frequently doing the undoable...
I have found them to be great so far...
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Frequently doing the undoable...
11-25-00 | 10:32 AM
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From: Cincinnati, Ohio/Aguadilla, Puerto Rico
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"You know Andy...I never thought it would come to this....Mayberry....Gateway to danger."
Barney Fife
