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Buy.com order cancellation w/ coupon?

Old 11-14-00, 10:40 PM
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I have a question if anyone knows the answer. I placed an order for items totalling over $100 and then used the $20 off $100 coupon. One of the items I ordered was The Doors SE which was just announced as part of the Oliver Stone Collection, which I would rather have.

So, my question is, do they allow you to cancel an item if you needed it to make the $100? And if they do, do they try to charge you for the $20 coupon??

Thanks for any and all help!!!
Old 11-15-00, 12:17 AM
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Just call them and tell them you want to replace the doors SE with the box set. Bada-Bing-Bada-Boom

Hope it works!
Old 11-15-00, 12:30 AM
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Good luck trying to get Buy.com to make a change on an order.

The only thing they can do is CANCEL your order and then you have to start a NEW order with the new title on it.

I know because I have tried that. When I realized I had ordered the wrong FLY combo package, I called Buy to try to get them to change the FLY title only and they said they couldn't do it.

You would think their orders are cast in stone!

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