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BUY.COM's customer service with video games(how is it?)

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BUY.COM's customer service with video games(how is it?)

Old 10-27-00, 01:12 AM
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I have ordered quite a few DVDs with them, and have had nothing but success with my orders. How are they with shipping video games for the N64 and Playstation. I am looking at getting Banjo-Tooie and Mickey's Speedway USA (two RARE games!!).
Old 10-27-00, 01:07 PM
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They took 3 weeks after the release date 10/05/2000 to ship Street Fighter 3rd Strike for dreamcast to me, (everywhere else was 24 hours shipping), and when I called to find out on the 24th to see if it shipped or not, they had no ideal where it is, and how it shipped. It took them five days to update the information about my order. The customer service reps have no ideal about anything, only the wherehouse knows where your order is heading. My fighter game just showed up today on the 26th of october. Buy.com has great prices but the service sucks.

[This message has been edited by HoMeBrO (edited October 27, 2000).]

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