Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

800.com Order status broken?

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

800.com Order status broken?

Old 10-13-00, 12:55 PM
  #1  
New Member
Thread Starter
 
Join Date: Oct 1999
Location: Williamsburg, VA, USA
Posts: 18
Likes: 0
Received 0 Likes on 0 Posts
For some reason the 800.com order status pages seem a tad broken (and have been that way now for quite a while) in that they simply say:

"We're updating right now. Please, come back later today to check on your order."

But contrary to the spirit of the message it has said this now for more than a week for me. I'm getting a little concerned in that I got my order notification about two weeks ago, but my DVD seem to be in limbo.

Is anyone else having such problems? Additionally there seems to be some type of LARGE hold on my Credit Card (attributed to 800.com) and this has be a bit concerned.
Old 10-13-00, 02:58 PM
  #2  
Hoc
DVD Talk Platinum Edition
 
Join Date: Sep 1999
Location: The deepest recesses of your inner fears
Posts: 3,327
Likes: 0
Received 0 Likes on 0 Posts
I think their new site software is causing all kinds of problems. Still, they have been fairly well run and customer oriented in the past, so I can forgive them a few glitches until they debug their new site.

OTOH, if they charge me 14 times for the $102 order I just placed, I'll be pissed. . . .

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.