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Problem resolution time frame for DVD Empire??

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Problem resolution time frame for DVD Empire??

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Old 08-28-00 | 04:36 PM
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Recently the billing address was changed on the credit card that was used to pay for my order. I think it's great that they are that tight on security, but, I can't seem to get an answer as to where my order is at since I have given them the missign info. DVD Empire emailed me stating the order was essentiually in limbo until the info was corrected. I emailed them the info on 8/25/00 and have had no response as to the resolution of the address issue. Their web page still shows my order as awaiting information. Anybody else ever had this happen and if so what was the turn around time for the order to ship?
Old 08-28-00 | 05:46 PM
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Slackerfreak - Call them. That's what I did.

Their number is: 888 - 383 -1880

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No sense in going off half - cocked...
Old 08-29-00 | 04:06 PM
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Problem resolved and order has shipped. DVD Empire is easily becoming my go to DVD supplier! Their customer service rocks!

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