I'm sick of cutting and pasting messages inot their online form that takes a week to get a responce from. I need a working customer service e-mail address for out pals at buy.com Much thanks

email doesnt really get you anywhere, they can just set up a rule to trash it. The only really good way to get at them is to call, and call again, and call once more. See the "one and only reel transfer thread first page for a phone number of the executive offices in CA.