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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

movieguru 09-11-19 08:52 PM

Re: The complaining about Amazon thread
 

Originally Posted by Josh-da-man (Post 13605292)
I think the system automatically tells them what kind of box or envelope to use. I doubt they would leave to the discretion of their warehouse slaves. There are size and weight considerations for shipping, so they probably see that you bought DVD boxed set "X" so that ships out in a #7 box. Drop it in the box, label it, put a little tape on it (not too much, your tape usage is being monitored), and throw it on the conveyor belt. And do it in four seconds or we'll fire you.

If their system is telling them exactly what box or envelope to put certain items in, then their employees must be ignoring thos system commands quite often. I often order the same items sometimes only a day apart and they very often arrive in different types of boxes or envelopes each time. One time I ordered a Marvel collectible and then ordered one for a friend the next day. The first one arrived in a large box with a lot of air puffs and packing material . The second one shipped from the same warehouse arrived unboxed and they just stuck the shipping label directly on the product packaging and shipped it out. It of course arrived damaged with multiple punctures holes all over the product box. Another time I ordered the same post two days apart. One arrived nicely packaged in a box large enough that the poster couldn't get damaged. The other one arrived in a long, but very flat box that wasn't more than a half inch taller than the diameter of the rolled poster. It got crushed and had to be returned as well.

stvn1974 09-25-19 02:15 PM

Re: The complaining about Amazon thread
 
Today I am supposed to get my first two orders shipping by amazon's delivery service. Surprise, surprise, they are both delayed. I guess my cats won't be eating for the rest of the day.

Noonan 09-25-19 02:36 PM

Re: The complaining about Amazon thread
 
What do you mean by first two shipping by Amazon? Has all packages to you up till now still been USPS or UPS??

stvn1974 09-25-19 02:43 PM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 13613525)
What do you mean by first two shipping by Amazon? Has all packages to you up till now still been USPS or UPS??

Yes. Everything has either been UPS or USPS so these are the first two with amazon's own delivery service.. I live out in the middle of nowhere.

Noonan 09-25-19 02:46 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 13613531)
Yes. Everything has either been UPS or USPS so these are the first two with amazon's own delivery service.. I live out in the middle of nowhere.

Oh wow. I've only seen their own delivery for a while now. It appears that they set it up basically like Uber for package deliveries. Most arrive via a person driving what I assume is their own car, making deliveries. Rarely it will be an Amazon van.

The only times I've had delays is when I'm trying to squeak an order in when it says delivery tomorrow if I order within the next hour or so. Those are sometimes delayed a day. Anything ordered with ample time (even for next day) have all been on time.

TomOpus 09-25-19 06:20 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 13613515)
Today I am supposed to get my first two orders shipping by amazon's delivery service. Surprise, surprise, they are both delayed. I guess my cats won't be eating for the rest of the day.

They'd be eating if you were a caring owner and drove to the damn store.

stvn1974 09-25-19 06:56 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 13613672)
They'd be eating if you were a caring owner and drove to the damn store.

I just got released from the hospital because I had a heart attack 4 days ago. I had my brother go get some food for them since amazon can't do the fucking job that I paid for.

andicus 09-25-19 07:01 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 13613690)
I just got released from the hospital because I had a heart attack 4 days ago. I had my brother go get some food for them since amazon can't do the fucking job that I paid for.

That's exactly why I didn't make a similar comment. I didn't know your situation, so didn't want to put my foot in my mouth. (Sorry, TomOpus).

Best wishes for a full recovery!

stvn1974 09-25-19 07:05 PM

Re: The complaining about Amazon thread
 
Thanks.

TomOpus 09-26-19 02:30 AM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 13613690)
I just got released from the hospital because I had a heart attack 4 days ago. I had my brother go get some food for them since amazon can't do the fucking job that I paid for.

Yeah, I didn't know since it wasn't mentioned. Sorry I bit.

TomOpus 09-26-19 02:47 AM

Re: The complaining about Amazon thread
 

Originally Posted by andicus (Post 13613692)
didn't want to put my foot in my mouth. (Sorry, TomOpus).

It's okay. Goes with the territory. Got the expected reaction. At least the cats weren't going hungry after all.

Noonan 09-26-19 07:18 AM

Re: The complaining about Amazon thread
 
If their cats are anything like mine, the fatties can go a day without food. :consume:

stvn1974 09-30-19 10:25 AM

Re: The complaining about Amazon thread
 
OK, now amazon is just trolling me. My second amazon delivery was supposed to be delivered by 9 PM last night. Around 1030 PM it showed the delivery driver was 5000 feet from my house and then nothing. Now the order page shows the items should be here today or tomorrow. If not I can request a refund or a reshipment.

TheBang 09-30-19 11:46 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 13613531)
I live out in the middle of nowhere.


Originally Posted by stvn1974 (Post 13615981)
Around 1030 PM it showed the delivery driver was 5000 feet from my house and then nothing. Now the order page shows the items should be here today or tomorrow.

Maybe the driver got lost, and didn't want to burn anymore time trying to find your place. Sounds like they were already way behind on their deliveries.

If you're a Prime member, you should be able to get a month or two of free Prime service added to your membership by complaining to customer service. If you paid any expedited shipping fees, you can get those refunded. If not, you could maybe ask for some promotional credit for the inconvenience.

stvn1974 10-02-19 11:05 AM

Re: The complaining about Amazon thread
 
AHAHAHA, the fourth BD from the order was being shipped from a different warehouse and amazon didn't get it to the carrier in time for the promised release date.I did get one of the BDs on time so I guess one out of four isn't too bad.

cmleidi 10-03-19 06:25 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 13617315)
AHAHAHA, the fourth BD from the order was being shipped from a different warehouse and amazon didn't get it to the carrier in time for the promised release date.I did get one of the BDs on time so I guess one out of four isn't too bad.

Sorry you're going through this. I had a similar experience with cat food. The driver claimed he/she could never deliver the food because there was no access to the building. I live in a house where the front door is easily accessible and there's a bench by the door for any deliveries. This happened twice and the food was delivered two days later in both cases even though I'm a prime member and it was supposed to be one day shipping.

DWilson 10-04-19 08:48 AM

Re: The complaining about Amazon thread
 

Originally Posted by zyzzle (Post 13584222)
There is an opt-out option for the delivery photos. It's buried as deep as possible, but it's there, or was a year or more ago when I placed my last Amazon order and discovered this "feature" by sheerest accident. I then made absolutely sure to disable photos, for the highly probable future reason you state above. Amazon's just grooming people for more police-state tactics in the future, by taking photos. No, damn it, I DO NOT give permission, and I'm entitled to say so because it's my own private property.

Two times the photos have worked in my favor. One time the photo did not match my doorstep. On another occasion, Amazon packed a BD boxed set with a regular BD, and the heavier item caused the bottom flap to open; the regular case fell out, but the boxed set got hung up on the sticky flap. When I got home I found a package on my doorstep with one missing BD and the boxed set hanging out, -and that's exactly what the photo shows.

grundle 10-10-19 01:39 AM

Re: The complaining about Amazon thread
 

Shannon Nutt 10-10-19 06:24 AM

Re: The complaining about Amazon thread
 
I'd like to see what really happened when all the details of the above story come to light. Seems more like the guy realized he delivered the wrong package to the wrong address - or at least thought he did. I mean of all the packages to steal why THAT one (other news outlets say there were other packages on the porch)? Why not one of the others (that can't be traced back to him)? Why not come back later/at night when someone can't spot him easily.

Granted, we've seen a lot of stupid criminals, but this story just doesn't seem right. Apparently Amazon either fired this guy already or stopped using the delivery company he represented...which seems like an unwarranted action until one has all the facts.

Josh-da-man 10-12-19 02:29 AM

Re: The complaining about Amazon thread
 
I was reading a Star Wars site, and people were complaining about how Amazon was shipping out their action figures.


https://cimg9.ibsrv.net/gimg/dvdtalk...ff1b933341.jpg
https://cimg0.ibsrv.net/gimg/dvdtalk...4bf8d5d916.jpg

Note that the figures in the bottom image would have easily fit into the box if they were put in the long way.

There are also reports that they have been sending single figures out in bubble mailers.

Shannon Nutt 10-15-19 06:15 AM

Re: The complaining about Amazon thread
 
Yeah, that Star Wars figure fiasco is NOT an isolated incident...it's happened to dozens of people ordering figures and all of them have been placed in the boxes like that.

Noonan 10-15-19 07:27 AM

Re: The complaining about Amazon thread
 
Not that I don't believe the scenario but those images don't look like Amazon packaging at all.

Sonic 10-15-19 10:30 PM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 13624111)
Not that I don't believe the scenario but those images don't look like Amazon packaging at all.

Sure looks like Amazon cardboard boxes to me.

Josh-da-man 10-16-19 01:04 AM

Re: The complaining about Amazon thread
 
If you think those action figure shipments are bad, check out how Amazon shipped these OEM hard drives:


https://cimg3.ibsrv.net/gimg/dvdtalk...9e674dd701.jpg

https://cimg4.ibsrv.net/gimg/dvdtalk...c3ae7feeb6.jpg
https://cimg5.ibsrv.net/gimg/dvdtalk...f5eb2b9baf.jpg

"Frustration free packaging" indeed.

JoeySeven 10-17-19 01:48 AM

Re: The complaining about Amazon thread
 
Bought Oldboy LE from seller MovieMars on Amazon for about $37.00 + shipping about 10 days ago.

Just got a email that it was canceled because the item you purchased is out of stock..
But they had it in stock for at least the last 7 days and listed at almost $100 now.

Just a movie but POS scalpers on Amazon. :lol:
Now I ordered the same movie from a different seller that said it has shipped.
I did this because both sellers had about 90% pos feedback, and was not sure if they would both ship.
And I was right about one seller. Now if I received two, I would probably just keep both,as I have not traded or sold movies in along time.





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