Do I Have a Valid Complaint Against Verizon?
12-21-11 | 08:06 AM
#27
Thread Starter
DVD Talk Ultimate Edition
Re: Do I Have a Valid Complaint Against Verizon?
I hate cell phone companies as much as the next guy ... but are you serious?
I edited your quote down to the part that pretty much sums it up. You paid $35 to activate the phone and they activated it. You used a service and should expect to pay for it. They didn't give you a free 14 days trial like an online rental service. You didn't read the contract ... caveat emptor.
By the way you wrote this, it sounds to me as if you waited more than the 14 days. I'm giving you the benefit of doubt and assuming you went back before the 14 days was up. If you went past the 14 days you got off lucky -- they should have charged you a termination fee and given you nothing.
I edited your quote down to the part that pretty much sums it up. You paid $35 to activate the phone and they activated it. You used a service and should expect to pay for it. They didn't give you a free 14 days trial like an online rental service. You didn't read the contract ... caveat emptor.
By the way you wrote this, it sounds to me as if you waited more than the 14 days. I'm giving you the benefit of doubt and assuming you went back before the 14 days was up. If you went past the 14 days you got off lucky -- they should have charged you a termination fee and given you nothing.
12-22-11 | 10:00 PM
#28
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Joined: Aug 1999
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From: Not necessarily Formerly known as Solid Snake
Re: Do I Have a Valid Complaint Against Verizon?
Second lesson learned -- read the paperwork before you sign it. Yes, it seems long and tedious, but do NOT sign it until you have read it. At the VERY LEAST ask them to show you the part that confirms what they are telling you.
