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best buy not accepting returns

Old 08-31-09, 07:00 PM
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best buy not accepting returns

i went to best buy to return a movie i bought and was told that their system was not allowing returns. They said it was nation wide. Anyone else have this happen to them?
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Old 08-31-09, 07:07 PM
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Re: best buy not accepting returns

that was yesterday...the system was down for and hour or two...its all back up and running...try it now...i know because I work at best buy in evanston, il
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Old 08-31-09, 09:02 PM
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Re: best buy not accepting returns

Originally Posted by amd555 View Post
that was yesterday...the system was down for and hour or two...its all back up and running...try it now...i know because I work at best buy in evanston, il
thank you
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Old 09-01-09, 11:56 AM
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Re: best buy not accepting returns

They didn't explain this to you in the store as being the reason?
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Old 09-01-09, 01:21 PM
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Re: best buy not accepting returns

Probably figured that's one less customer they'll ever have to deal with trying to make legitimate returns. Take that, honest consumer!
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Old 09-05-09, 12:07 AM
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Re: best buy not accepting returns

Originally Posted by Mopower View Post
They didn't explain this to you in the store as being the reason?
That's what I was wondering. OP, did they tell you you couldn't return the DVD and you just said "Gee, okay" and walked out?

I'd have been pissed, at least until a reason was given.
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