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Never recieved my amazon.com order

Old 10-16-08, 03:34 PM
  #1  
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Never recieved my amazon.com order

I think this is a problem with UPS, because I looked up the tracking number and it says my order was delivered two days ago. Only, it never was...

I tried to file a lost package claim on their site, but it tells me I need to know the address and phone number of the shipper...which is some Amazon warehouse!

So, I guess my question is, does anyone know how to contact UPS directly about this without filing a claim? Thanks.
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Old 10-16-08, 03:46 PM
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Originally Posted by Radier Gummi View Post
I think this is a problem with UPS, because I looked up the tracking number and it says my order was delivered two days ago. Only, it never was...

I tried to file a lost package claim on their site, but it tells me I need to know the address and phone number of the shipper...which is some Amazon warehouse!

So, I guess my question is, does anyone know how to contact UPS directly about this without filing a claim? Thanks.
Even if you contact UPS, they're just going to tell you to call amazon to contact them. I would think you're much better off emailing Amazon and tell them. Odds are they will immediatley ship you a new package.
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Old 10-16-08, 08:03 PM
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Exactly what post #2 said. Contact Amazon and inform them of it. They'll look into it and most likely ship a replacement out right away.
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Old 10-17-08, 03:35 AM
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Amazon will replace ASAP.

You may consider asking neighbors if they received your package, though.

-beebs
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Old 10-17-08, 10:14 PM
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Too bad you didn't "erase" the order before placing it.
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