Store Forum Share Your Shopping Experiences at Stores both Online and Off.

Costco

Old 06-12-08, 06:21 AM
  #1  
New Member
Thread Starter
 
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Costco

Have purchased The Twilight Zone Definitive Edition, Season 2, which contains a defective disc 5.

Costco will take the set back and refund my money but they no longer sell the set and purchasing a new set at another store, would cost much more than the refund.

Anyone know where/how I might get an even exchange for the defective disc only? Any other ideas? Thanks.
Old 06-12-08, 05:52 PM
  #2  
DVD Talk Hall of Fame
 
speedy1961's Avatar
 
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,381
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Tom072805
Have purchased The Twilight Zone Definitive Edition, Season 2, which contains a defective disc 5.

Costco will take the set back and refund my money but they no longer sell the set and purchasing a new set at another store, would cost much more than the refund.

Anyone know where/how I might get an even exchange for the defective disc only? Any other ideas? Thanks.

You'd probably have to contact the manufacturer or whomever represents CBS's DVD products.

The manufacturer appears to be Image.


http://www.image-entertainment.com/about_us/contact_us/

Last edited by speedy1961; 06-12-08 at 05:57 PM.
Old 06-13-08, 08:47 AM
  #3  
New Member
Thread Starter
 
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Thanks, Speedy1961. I'll give that a try.
Old 06-24-08, 09:17 PM
  #4  
New Member
Thread Starter
 
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Unfortunately, there was no response from image. Their customer relations email is not working and several requests to their webmaster have gone unanswered.

Looks like we're outta' luck, eh?
Old 06-25-08, 01:42 PM
  #5  
DVD Talk Hall of Fame
 
speedy1961's Avatar
 
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,381
Likes: 0
Received 0 Likes on 0 Posts
Can you get Costco to refund your money and then order it from DeepDiscount.com?

It would be $35 from them while the sale runs through this weekend?
Old 06-25-08, 01:45 PM
  #6  
DVD Talk Hall of Fame
 
speedy1961's Avatar
 
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,381
Likes: 0
Received 0 Likes on 0 Posts
Either that or you can try writing (or calling) CBS:

51 West 52 Street
New York, New York 10019-6188
Old 06-27-08, 07:25 PM
  #7  
New Member
Thread Starter
 
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Your Deep Discount suggestion is an outstanding one, Speedy. Costco has already said they would take it back and now I'll have the entire set with no loss.

Thanks for taking the time to reply and for offering such a marvelous idea!
Old 06-29-08, 03:33 PM
  #8  
DVD Talk Hall of Fame
 
speedy1961's Avatar
 
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,381
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Tom072805
Your Deep Discount suggestion is an outstanding one, Speedy. Costco has already said they would take it back and now I'll have the entire set with no loss.

Thanks for taking the time to reply and for offering such a marvelous idea!
Glad to help!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.