nz-kiwiman

How many times can you get a refund on the same product?
I ordered a book with a bunch of DVDs, and inputed the details into Refund Please. So far the books dropped in price four times, at an average of 50 cents a time.

Each time it has dropped, I have asked for the refund and got it.
I'm thinking that their must be a limit on how many times Amazon will refund me, as if they do it anymore I will get the book for nothing.

Anyone has any answers?
Cheers

ozzfan84

As far as I know, there is not. I bought an A3, and the price keeps dropping by a few dollars. I've gotten six individual refunds so far on it.

Peep

How do you request a refund once the price has dropped? The Help topic "Reurns" has an item under it called "Refunds", but that looks more like returning an item. I can't find the topic (or the explanation for price adjustments".

bigjim25

I call them at 1-800-201-7575.
I say "Hey moron, the price has dropped on the item I bought and I want my money back" Works everytime.

Kevin M. Dean

Just send an email using there system for Refunds and indicate the order # and product. View Post-Order Guarantee Info.

Peep

Thanks! How quickly do they normally respond?

ResIpsa

I have always managed to get a response via email within 12-24 hours. YMMV.

Sweet Baby James

I requested a refund the other day and got a will do response within 2 minutes and the refund within 2 hours.

Peep

I got one refund and one FU. To be fair, the FU was for an item ordered/shipped last year.

nz-kiwiman

The limit seems to be five. My item just keeps on failing (from $10, its now $6) but they won't give me anymore refunds. Fair enough, I got the book for 30c + postage.