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The Return Exchange

Old 12-08-06, 10:22 AM
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The Return Exchange

Here is some very helpful information on (The Return Exchange) the company that is keeping track of all our returns and how you can check what info they have on you so far..

How can I find out if The Return Exchange has information on me in its files?

You can contact The Return Exchange by sending us email at:

[email protected]

Please include your name and a phone number where we can contact you. When we call we will ask for your driverís license number and state so we can see if we have you in our database. We prefer to call you so that you can avoid sending this information via email.


For more info.. Check out their FAQ page:

* What is The Return Exchange?
* What is return authorization?
* How does The Return Exchange's return software benefit the consumer?
* What information do you retrieve from my ID?
* Why do you need my identification number?
* What is a Return Activity Report?
* How does my return history affect me?
* How can I find out if The Return Exchange has information on me in its files?
* What can I do if my Return Activity Report is incorrect?
* Where is my information kept?
* Is it legal to capture and store customer return data?
* Does The Return Exchange share data among retailers?
* Does The Return Exchange set retailer return policies?
* What are some of the reasons that my return might be refused?
* What factors does The Return Exchange use to determine if a retailer should accept my return?
* How is a return authorization model developed?
* If I am denied a return, when can I return again?
* What stores are you contracted by?
* How can I learn more about a retailer's return policy?
* Will my Return Activity affect my credit report?
* Is my information sold or used for any other purposes?
* Isn't returning merchandise a right?
* If a consumer's return is denied, does that mean he or she is committing fraud?
* What constitutes fraud? What constitutes abuse?
* How can I get my information removed from The Return Exchange's database?

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