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-   -   DDD and box sets? (https://forum.dvdtalk.com/store-forum/483341-ddd-box-sets.html)

sldvd 11-12-06 03:24 AM

DDD and box sets?
 
Anyone order a lot of box sets from DDD before? How do they survive the delivery? Do they end up having dented corners and stuff, or is the packaging pretty good to keep the box sets in good condition?

renaldow 11-12-06 10:18 AM

In the past when I've ordered a lot of box sets, they arrive in a great big box. I didn't get any dented corners or broken sets, or anything else that was wrong.

AfRoMaN787 11-12-06 02:25 PM

I've had quite the opposite experience. When I order a bunch of box sets they always arrive in terrible condition. They look like they were kicked around and stepped on; the corners are terribly smashed and the boxes creased like crazy.

JamesDFarrow 11-12-06 03:32 PM


Originally Posted by AfRoMaN787
I've had quite the opposite experience. When I order a bunch of box sets they always arrive in terrible condition. They look like they were kicked around and stepped on; the corners are terribly smashed and the boxes creased like crazy.

Wre they shipped by UPS or Fedex?

James

rw2516 11-12-06 06:31 PM

My big 20% off sale orders are usually exclusively tv season sets and I've never had a problem.

AfRoMaN787 11-12-06 06:34 PM


Originally Posted by JamesDFarrow
Wre they shipped by UPS or Fedex?

James

I think it was UPS both times. Is there a way to choose fedex?

JamesDFarrow 11-12-06 06:41 PM

Don't know. I think DDD has an arrangement with UPS.

I figured that though. They are probably the worst for throwing stuff around. The USPS is the best way to go.

James

Ginwen 11-12-06 08:17 PM

I've had no problems with boxed sets from them. A couple of times I've gotten disks from them that came off the spindle and got scratched all to hell but neither was a boxed set (and both times I had no trouble replacing them).

Dr. Henry Jones, Jr. 11-12-06 08:20 PM

ive had dented corners every time, but the discs have been fine

bhauge 11-12-06 09:38 PM

This is what has me worried about ordering something like Forbidden Planet: Collector's Edition. In addition to the DVDs, you've got that gorgeous looking tin to worry about arriving dent-free. Then of course there's poor Robbie. I can imagine him lying in a million pieces inside the tin :)

calhoun07 11-12-06 10:11 PM

Never had a problem here either.

marty888 11-13-06 08:01 AM

I've purchased box sets from them at least a dozen times, including as part of their big sales events, and have never received a damaged box.

TheHypnoToad 11-13-06 08:48 AM

Count me in the "rarely had a problem" camp with DDD and when something was wrong (scratched disc) they were quick to issue an RMA and get a new one out. My chances of getting damaged goods from Overstock.com on the other hand are almost 100%.

chris_sc77 11-16-06 07:22 PM

I have purchased more than a dozen box sets in the past from DDD. (and about another 2 dozen to arrive soon). All have been in great condition except for the 2nd season of Deadwood. The outer box of Deadwood was destroyed and completely broken but all the inner packaging and disks were in good condition.

zombeaner 11-16-06 08:18 PM

I've ordered a bunch, too, with no problems so far. Better than Amazon.com.

shacmasta 11-18-06 04:52 PM

They've been better lately. I'm curious to see how my latest order arrives.

Victor Nettoyeur 11-20-06 10:50 PM

So far one in five I received have been damaged. While the shipping box looked fine, I opened it to find my Herzog set stomped. So, I mailed it back today. Since they don't compensate for return shipping, most of my 20% discount went away.

andicus 11-21-06 12:13 AM

I always seem to get a few in an order of about 15 that have dented corners. Not usually too bad. I've never had any bad enough that I complained about them. I pretty much expect it now.

shacmasta 11-25-06 02:15 PM


Originally Posted by shacmasta
They've been better lately. I'm curious to see how my latest order arrives.

My deluxe edition kong set actually came wrapped in *GASP*...bubble wrap. This is definitely a new practice from their shipping dept.

matome 11-26-06 04:53 PM

Received my two Ultimate Bond collections squeezed together in one small box with the corners all dented. I'm not anal about my DVD packaging especially, so I'm not gonna send them back, but it is kinda crappy to ship this way.


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