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Ddd (us) To Canada Shipment Problems?

Old 10-26-06, 02:11 PM
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Ddd (us) To Canada Shipment Problems?

Have any Canadian customers who order through the US DDD site have any problems with receiving their orders. I ordered 12 DVDs through the Paramount deal, which were shipped out Oct 4, and they have not arrived yet.
I called customer service and they were nice enough to refund my shipping charges ($5.95), but I am really worried about the actual shipment. Has anyone else experienced a problem like this, and if so how long did it take for the discs to eventually arrive?
Old 10-26-06, 02:52 PM
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3 weeks is certainly not unusual for receiving a shipment in Canada from DDD. Especially with 12 DVD's since it will certainly be tagged by customs and possibly opened as well. I wouldn't panic just yet.
Old 10-26-06, 03:13 PM
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sometimes it takes that long for US orders
Old 10-27-06, 01:11 AM
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Give the customs officer a break, hey, the guy needs some time to take the movies home and make copies of your DVDs before clearing them for customs. That's probably the reason for the delay.
Old 10-27-06, 08:52 AM
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LOL!

Gabecb, if it's any help, a friend sent me just a small padded envelope from the US and it took 17 days to get here... seems like an awfully long time for something that small, and yours is a bigger box from a company too. I hope you get your order! But yeah, seems like the mail from the US is sure taking it's time lately.
Old 10-27-06, 02:34 PM
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Originally Posted by Moi
LOL!

Gabecb, if it's any help, a friend sent me just a small padded envelope from the US and it took 17 days to get here... seems like an awfully long time for something that small, and yours is a bigger box from a company too. I hope you get your order! But yeah, seems like the mail from the US is sure taking it's time lately.
Especially considering I just got a HUGE package from the NETHERLANDS and it took 3 business days to get here!
And every time I have ordered from Amazon UK I have it in my hands in under a week. I'm no mailorder newbie, but 3+ weeks seems like a very very long time.
Old 10-27-06, 03:50 PM
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DDD orders can take up to 5 weeks to arrive.

I've ordered a lot from them over the years, and the last couple months seem to have gotten a lot worse.
Old 10-27-06, 04:37 PM
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It takes DDD two weeks to get something to me and I'm in the US, so it's no surprise that it's taking so long to Canada.
Old 10-27-06, 07:35 PM
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Today (the 27th) I got an order that shipped on the 4th. So a little over 3 weeks.
Old 10-29-06, 12:41 PM
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You should have received a shipping confirmation with the approximate delivery time.

I ordered two Megasets that were shipped on Oct 24 and the delivery time is 10-20 business days.

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