Ddd (us) To Canada Shipment Problems?
10-26-06, 01:11 PM
#1
Cool New Member
Thread Starter
Join Date: Aug 2006
Posts: 34
Likes: 0
Received 0 Likes
on
0 Posts
Ddd (us) To Canada Shipment Problems?
Have any Canadian customers who order through the US DDD site have any problems with receiving their orders. I ordered 12 DVDs through the Paramount deal, which were shipped out Oct 4, and they have not arrived yet.
I called customer service and they were nice enough to refund my shipping charges ($5.95), but I am really worried about the actual shipment. Has anyone else experienced a problem like this, and if so how long did it take for the discs to eventually arrive?
I called customer service and they were nice enough to refund my shipping charges ($5.95), but I am really worried about the actual shipment. Has anyone else experienced a problem like this, and if so how long did it take for the discs to eventually arrive?
10-26-06, 01:52 PM
#2
DVD Talk Legend
3 weeks is certainly not unusual for receiving a shipment in Canada from DDD. Especially with 12 DVD's since it will certainly be tagged by customs and possibly opened as well. I wouldn't panic just yet.
10-27-06, 12:11 AM
#4
Cool New Member
Join Date: Jun 2001
Posts: 23
Likes: 0
Received 0 Likes
on
0 Posts
Give the customs officer a break, hey, the guy needs some time to take the movies home and make copies of your DVDs before clearing them for customs. That's probably the reason for the delay.
10-27-06, 07:52 AM
#5
New Member
Join Date: Apr 2006
Posts: 10
Likes: 0
Received 0 Likes
on
0 Posts
LOL!
Gabecb, if it's any help, a friend sent me just a small padded envelope from the US and it took 17 days to get here... seems like an awfully long time for something that small, and yours is a bigger box from a company too. I hope you get your order! But yeah, seems like the mail from the US is sure taking it's time lately.
Gabecb, if it's any help, a friend sent me just a small padded envelope from the US and it took 17 days to get here... seems like an awfully long time for something that small, and yours is a bigger box from a company too. I hope you get your order! But yeah, seems like the mail from the US is sure taking it's time lately.
10-27-06, 01:34 PM
#6
Cool New Member
Thread Starter
Join Date: Aug 2006
Posts: 34
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Moi
LOL!
Gabecb, if it's any help, a friend sent me just a small padded envelope from the US and it took 17 days to get here... seems like an awfully long time for something that small, and yours is a bigger box from a company too. I hope you get your order! But yeah, seems like the mail from the US is sure taking it's time lately.
Gabecb, if it's any help, a friend sent me just a small padded envelope from the US and it took 17 days to get here... seems like an awfully long time for something that small, and yours is a bigger box from a company too. I hope you get your order! But yeah, seems like the mail from the US is sure taking it's time lately.
And every time I have ordered from Amazon UK I have it in my hands in under a week. I'm no mailorder newbie, but 3+ weeks seems like a very very long time.
10-29-06, 11:41 AM
#10
DVD Talk Special Edition
Join Date: Sep 2003
Location: Stress Free Zone
Posts: 1,439
Likes: 0
Received 0 Likes
on
0 Posts
You should have received a shipping confirmation with the approximate delivery time.
I ordered two Megasets that were shipped on Oct 24 and the delivery time is 10-20 business days.
I ordered two Megasets that were shipped on Oct 24 and the delivery time is 10-20 business days.
