First Time Buyer -DDD
10-23-06 | 07:14 PM
#27
DVD Talk Special Edition
Joined: Jan 2006
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From: maryland
only positive things for me also. i recently got a movie where the disc is off the hub and asked them to replace it and are going to send a replacement as soon as they get me the orginial back. good customer service when i've needed it.
10-23-06 | 07:28 PM
#28
Senior Member
It seems like the only time you will hear complaints is during the big 20% off sales, mostly due to DDD getting slammed with orders. As long as you are patient, everything works out in the end. 
10-23-06 | 10:39 PM
#29
Challenge Guru & Comic Nerd
Maybe 40 orders over the years for me, and I give them an A+.
Great prices, good enough packing, and I've never had a delay.
Only one slight problem for me. I ordered the POTA head back when it hit $81. They said they shipped it, but I never got it. Instead of re-shipping it, they gave me my money back, even though they had them in stock (at a higher price).
Probably for the best, since I have most of the set, but I might try to talk with them and get that head for the $81.
Great prices, good enough packing, and I've never had a delay.
Only one slight problem for me. I ordered the POTA head back when it hit $81. They said they shipped it, but I never got it. Instead of re-shipping it, they gave me my money back, even though they had them in stock (at a higher price).
Probably for the best, since I have most of the set, but I might try to talk with them and get that head for the $81.
10-24-06 | 08:58 AM
#32
Senior Member
Joined: Jul 2006
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Originally Posted by Arpeggi
And sometimes they give you this check in the mail and if you cash it, you're in a select club of theirs! It's awesome!
I've made about 15 purchases & only recieved 1 $2 check which I promptly shredded since I read the fine print... $20 a month for $2, hell no. But I've saved alot on DVD purchases because of DDD. Only real complaint is free shipping seems to take 2 weeks to arrive, but it's hard to complain about free.
10-24-06 | 09:05 AM
#33
DVD Talk Legend
I use them on a fairly regular basis and have never had any problems.
10-24-06 | 10:25 AM
#34
DVD Talk Legend
Let's put it this way -- this month I ordered 24 movies from them for a total of about $95; last month I ordered six boxsets (25 films) for about $110. I've been ordering a $100 worth of movies from them pretty much every month this year, and averaging well under $10 per title.
My only complaint about DDD is that I never have money for new releases unless they're included in a sale.
My only complaint about DDD is that I never have money for new releases unless they're included in a sale.
