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Netflix "problem"

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Old 02-13-06, 11:46 AM
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Netflix "problem"

I put my Netflix account on hold last week and it said to return all movies that are out within 7 days or you will be automatically charged. Ok but they sent me a movie the day AFTER I put it on hold. I got the disc a full 3 days later and there's no way it will get back to them within the 7 days mentioned. Are they really going to charge me for this disc that I didn't even watch?
Old 02-13-06, 12:14 PM
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They will send you a warning e-mail first. Just get it back to them ASAP and there will be no problem. The same thing happened to me.
Old 02-13-06, 12:26 PM
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Originally Posted by wewantflair
They will send you a warning e-mail first. Just get it back to them ASAP and there will be no problem. The same thing happened to me.
Thanks, didn't think they would nail people right away like that. I finally found their email form so I dropped them a note too.
Old 02-13-06, 12:31 PM
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You can put your account on hold? I did not know that. I know you used to not be able to. Did you have to email them? I was looking around and couldn't find a link. Not that I'll be off traveling the world next month or anything, but I want to be prepared.

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