DDD's international return policy?
06-06-05, 06:28 PM
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DDD's international return policy?
I got two defective DVDs from DDD.
Stargate SG-1 Vol. 1 and 2nd disc of Knight Rider season 2.
They keep pausing and skipping around the layer change of the disc.
I want to return them and get new copies but, as I'm living in South Korea, the shipping cost is about $20~$25.
I want to know if I should pay return shipping cost to get new copies.
I emailed to DDD several times but there was no reply.
Stargate SG-1 Vol. 1 and 2nd disc of Knight Rider season 2.
They keep pausing and skipping around the layer change of the disc.
I want to return them and get new copies but, as I'm living in South Korea, the shipping cost is about $20~$25.
I want to know if I should pay return shipping cost to get new copies.
I emailed to DDD several times but there was no reply.
06-08-05, 01:59 AM
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I don't know what DDD's return policy is for international orders but I wouldn't pay for shipping until you hear back from them. On U.S. orders DDD sends a pre-paid return label through the email. That seems like a lot of money to return some DVDs at your own expense.
