I went to BB to get Finding Neverland for my wife. The line starting moving a fairly quickly whick caught me off gaurd. I was not ready to check out at the first register. He scanned it, punched something in and announced the total. No babble about trial magazine offer or anything. Needless to say I was fumbling to find my RZ card in my wallet. When I pulled it out, he said "OH! you got a rewardzone card." He punched a few more keys, it was then that I saw RZ account information disappear from the screen. After he scanned my card, my information showed up on the screen.
Could he be "stealing" RZ points by claiming purchases for everyone that does not have a RZ card?
I do not think most people would like their credit card information and his RZ information tied together.
What do you all think?

Sounds suspicious to me. I'd call Best Buy customer service hotline and voice your concerns. If you're wrong, then no harm done, but if you're right maybe he'll get caught so that unsuspecting customers are not subjected to a potentially negative situation.

Best Buy employees aren't allowed to have RZ accounts since they get discounts already.At least that is what someone told me that works there.

Just skimming off the top. Used to do it with AMC's reward card when I worked there.

yeah..its true. only other option would be one of his buddy's cards or someone who's not an employee

Getting possibly 10 people a day buying a single DVD for ~$15/20 would equal $5 RZ reward.

Several times a week would equal a free DVD for them.

Free is better than a discount.

If they are brave enough to scam this way, I am pretty sure that they would figure out a way to get A RZ card/

You'd think it would be easy to catch that, since the same card is being used over and over again at different time intervals.

Yeah,seems like a red flag would come up if the same RZ member was making so many purchases in the same day.

I sure wouldn't risk it if it were my job,but there are some stupid people in this world.

Also, if you scan your RZ card, on your receipt it says your name on it.

I would talk to the manager of that store and let him know what you had seen. At least that way they can watch out for the cashier and fire him if it comes out that he was cheating the system.

He will be terminated soon. It's clear he didn't think that one through. I once worked with a cashier who would skim money off of people's checks. Say the total was for 27.85, and the customer wrote a check. She would enter in the check as 30.00 (since customers were allowed to get back a certain amount in change on checks if they needed it) and pocket the extra money. The store had to wait for the losses to accumulate to $1000.00 before they could prosecute her, so BB may be well aware of this employee's skimming and is just waiting until he has done enough where they can do serious damage to him legally.

It's likely they knew about him doing this from day one. I never worked for BB, but I know from my work experience at other places, abnormal things like this stick out like a sore thumb on the daily paperwork.

Actually, if you (a business or manager) know that an employee is stealing and are allowing them to continue until they reach the "magic number," you run the risk of losing all charges against them. You are baiting them.

If you forget to use your card, you can manually enter the receipt number online later. So if he is doing this to other people, and they're doing it online, he will get caught sooner or later.

I'd definitely let the manager know what you saw, and ask about it.

WHAT?? That is not baiting him. You are gathering evidence of fraud. If you set him up and intentially give him the opportunity to do wrong-- Wait--that would be called a "shop" and still be legal if the employee did or did not follow rules established by the company. If you are not a law enforcement agency capable of arrest, you cannot bait someone!

What if a manager plants an overage deliberately in a cash drawer then fires the cashier when the money winds up missing? I actually know a grocery store manager who told me he did that to an employee he suspected of stealing. He took $10.00 out of his own pocket and put it in the drawer, and when the drawer balanced at the end of the day, the person got fired on the spot. Now that, if anything here, would be baiting.

I don't have a problem with that kind of baiting. They're not law enforcement officers, they're business owners/managers. I wouldn't have a problem with Boss firing Employee for speeding through the parking lot.

About the check-for-over: That's pretty bad. I guess she didn't think that your 'money' in whatever form, cash, checks, CC receipts, had to match your 'sales' for that day?

But yeah, if he wanted to, I'm sure he could make it happen. They may not be 'allowed' to have a card, but there's probably nohting inherently blocking it. even if there were, well, "it's my mom's card" or something.

That is still not baiting-the associate took the money to take it and did not know there was an extra $10 in the drawer. He is stealing. He would have taken it even if there was not the extra cash. The store manager in your case was just not smart using his money. The associate would have taken it either way--or it was a liget mistake with change. I hope the manager had video or a pattern of shortages with this cashier or he opened himself up for legal action.

I would guess this was a store where cashiers are issued a drawer with a set amount of money in it at the start of their shift and have to tie it out at the end. It's still stealing but is at least a bit more understandable since the alternative is to report the overage, which would normally mean they'd accidentally shorted someone $10 in change.

Worse would be an employee intentionally shorting customers and pocketing the difference, thus keeping their drawer in balance, but catching that depends on the customer counting their change.