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Where at Netflix can ask for replacement to scratched disk?

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Where at Netflix can ask for replacement to scratched disk?

Old 02-12-05, 09:17 AM
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Where at Netflix can ask for replacement to scratched disk?

I've reported it unplayable. Then I got email saying a replacement will be sent IF I selected to have replacement. But I was not offer that option, where might that be?
thanks
Old 02-12-05, 03:04 PM
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I'm pretty sure it gives you that option when you report the problem.
Old 02-12-05, 09:38 PM
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Go to Your Account and click on Report Problem. This will allow you to request a replacement disc.
Old 02-13-05, 11:57 AM
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Originally Posted by madara
I've reported it unplayable. Then I got email saying a replacement will be sent IF I selected to have replacement. But I was not offer that option, where might that be?
thanks
A sleeve that came with my most recent Netflix selection says:

If this DVD is unplayable, get an immediate replacement DVD by visiting: www.netflix.com/replacement

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