OK, has anyone else run into this? (DDD)
11-20-04, 09:26 PM
#1
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OK, has anyone else run into this? (DDD)
I have never ordered from DeepDiscountDVD before.
The sale was too good to pass up, so I ordered on the 14th. Put in all my info, etc etc.
As of today (the 20th) my order still says "In Process"
I called and emailed on Friday. The CSR on the phone said it should ship on Friday. The email I got back says it is in "address verification".
What does that mean? I haven't got a "shipped" notification yet, and I'm getting a litte worried about my orders.
The sale was too good to pass up, so I ordered on the 14th. Put in all my info, etc etc.
As of today (the 20th) my order still says "In Process"
I called and emailed on Friday. The CSR on the phone said it should ship on Friday. The email I got back says it is in "address verification".
What does that mean? I haven't got a "shipped" notification yet, and I'm getting a litte worried about my orders.
11-20-04, 10:44 PM
#2
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DDD is slow updating your order status on its site and sending confirmation emails. Several times I've gotten the shipping confirmation email the day I received the order. And that's when they're not in the middle of a super high traffic sale. I don't think you should be concerned this soon.
