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I got yelled at by Netflix!

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I got yelled at by Netflix!

Old 10-27-04, 12:12 PM
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I got yelled at by Netflix!

I sent them an email to let them know that I lost (but now found) the white sleeve that the DVDs come in. I did as they suggested which is to put a note with the DVD so that they can credit may account. In the email that I got they told me that I should not put more than two DVDS in an envelope when I return then. I do this to 1) save them time when they get them so that they can get my next DVDs out and 2) to save them postage. Well screw them now, I am gonna send them all seperate. :P
Old 10-27-04, 12:16 PM
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That'll show them!

Pay all that postage fuckers!
Old 10-27-04, 12:17 PM
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So?
Old 10-27-04, 12:18 PM
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Was the email in all caps?
Old 10-27-04, 12:22 PM
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I frequently put 2 or 3 in one envelope and never had an issue. Was this due to the fact that there were 2 dvds in one envelope, one with sleeve and one without? Maybe this is what confused them.
Old 10-27-04, 12:24 PM
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Originally posted by cliffzig
I frequently put 2 or 3 in one envelope and never had an issue. Was this due to the fact that there were 2 dvds in one envelope, one with sleeve and one without? Maybe this is what confused them.
Who knows? I thought that by me emailing them that would take car of the issue. Apparently i overestimated them
Old 10-27-04, 12:32 PM
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Maybe they are cranky because they have been forced to lower their prices? Maybe the Netflix employees won't be getting their Christmas bonuses this year?
Old 10-27-04, 12:33 PM
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Originally posted by cliffzig
Maybe they are cranky because they have been forced to lower their prices? Maybe the Netflix employees won't be getting their Christmas bonuses this year?
"We just knocked four bucks off your monthly fee! What else do you want? Blood?"
Old 10-27-04, 12:34 PM
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"Yelled at"?
Old 10-27-04, 12:40 PM
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"Yelled at"?
Old 10-27-04, 12:45 PM
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Originally posted by MJKTool
"Yelled at"?
I had mental images of them calling on the phone and screaming: "You moran! You can't rent season 4 of 'Buffy' until you've seen season 3!"
Old 10-27-04, 12:45 PM
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"Yelled at?"
Old 10-27-04, 12:59 PM
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"Yelled at"?
Old 10-27-04, 01:04 PM
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"Yelled..." nah
Old 10-27-04, 01:12 PM
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Mental note: More than one white sleeve in a mailer: good.
More than one DVD in a white sleeve: bad.

I don't like anyone yelling at me.
Old 10-27-04, 01:19 PM
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damn dude, you should be ashamed of yourself
Old 10-27-04, 01:29 PM
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damn dude, you should be ashamed of yourself
I agree... posting in the wrong forum and all
Old 10-27-04, 01:55 PM
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"Yelled at"?

"TAKE THE LUMP SUM AND STOP SENDING OUR MOVIES BACK THE CHEAP WAY YOU STUPID #$%@ER! Oh yeah, and we got all your base!"

Eh, their customer service went downhill with their IPO.
Old 10-27-04, 02:07 PM
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First of all I am not a dude but a chick Sorry for posting in the wrong forum, my bad.
Old 10-27-04, 02:24 PM
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Originally posted by MJKTool
"Yelled at"?
Originally posted by Groucho
"Yelled at"?
Old 10-27-04, 02:53 PM
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Originally posted by Thor Simpson
"Yelled..."
"...at"?
Old 10-27-04, 04:26 PM
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Were voices raised?
Old 10-27-04, 05:08 PM
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Originally posted by Galileo01
First of all I am not a dude but a chick
First...that's funny. Lots of these guys forget that girls read these boards too. Too much sitting in their dorms watching DVDs...I think they even forget that girls exist.

Second...I think it's that customer service is a bad word to many companies today. That's what you get when you pay $7/hr. I would think they'd have thanked you...but that's the way the world works. Cheap is the most important thing.

And then we have some people arguing over the use of the word "yelled at". Same kind of people who say "caffinated beverage".
Old 10-27-04, 05:58 PM
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Originally posted by TheV


And then we have some people arguing over the use of the word "yelled at". Same kind of people who say "caffinated beverage".
Actually it's caffeinated beverage.

Don't worry, you didn't just get yelled at.


Back to the dorm.
Old 10-27-04, 06:00 PM
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Did they send you an e-mail of a shaking fist in ASCII?

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