Brent L

*tosses stones at Big O Anime_Fan*

invisiblegt

Am I the only one who really doesn't care about this whole ordeal?

So long as the problem is fixed so that I can go back to buying my DVD's from them, then I could care less...

teddydogg

What you got against white people?

netresults

For Marty888

Keep Your Funny Side Up

I have often purchased from D.D.D.
Where prices are low and shipping is free;

But now a server software glitch
Has broken their security ditch,

And made a purchasing sceptic of me.

NetResults

Bill Needle

Now write that 100 times.

seymouru

Certainly, sir -- if I can get a 20% off coupon, sir.

Hail Visa!

Laser Movies

Now that's not true. Why else would you keep reading and posting in the thread if you don't care?

pcdoctor

So is DDD going to give their loyal customers any kind of discount? I wonder if I can get Best Buy online to match their prices?

Brent L

I would find it very funny if they say something like this:

"Just for our loyal customers, and because of various problems with the website, we will be offering a special coupon for 20% off of all DVDs. The sale will begin around this Christmas!"

netresults

[QUOTE]Originally posted by invisiblegt
[B]Am I the only one who really doesn't care about this whole ordeal?

In an effort to get a definite answer to your question, "Am I the only one who really doesn't care about this whole ordeal?", I have comissioned a nation wide poll, and hope to determine in a definitive way if you are the only one. After all one man's ordeal may be another man's small deal. Still, your caring enough to ask about your not caring deserves to be cared to.

NetResults

Rodney

Apparently DDD is on some kind of merchant watch for Citibank cards. I've received calls or letters from Citibank as soon as DDD requested authorization and had to confirm my purchases before they would pay the charge.

seymouru

This message is still up at 5pm CT:Of course, this could be left over from my cache!

MISS PEACH

I've got it! I've got it! The pellet with the poison's in the vessel with the pestle; the chalice from the palace has the brew that is true! Right?

Right. But there's been a change: They broke the chalice from the palace.

They broke the chalice from the palace?

And replaced it with a flagon.

A flagon . . . ?

With the figure of a dragon.

Flagon with a dragon.

Right.

But did you put the pellet with the poison in the vessel with the pestle?

No! The pellet with the poison's in the flagon with the dragon! The vessel with the pestle has the brew that is true!

invisiblegt

I am reading and posting because I am interested in seeing firsthand what the representative from DDD has to say.

I personally do not care about the security problem, because lengths are being taken to fix this. Mistakes happen. It's our handling of those mistakes that show who we are as people. This thread has quickly gone from people concerned and wondering to borderline paranoia, personal attacks on those in operation at DDD, and those threatening legal action.

I think we all need to step back, take a deep breath, and calm down...

seymouru

Remarkable bird, id'nit, squire?

LasVegasMichael

Paypal has been down for a couple days now as well. The eBay discussion boards are going haywire.

Coincidence?

Laser Movies

See, you do care.



Okay, now I wonder if you are working for DDD? Sounds like you're doing spin control for the company.

Laser Movies

Fixed!

Rubix

I'll still buy from DDD since I changed my info early on to prevent any problems, but if something happened to my account I might be mad too and not use them. I don't even like the fact that people saw my real name and address when I edited my account, but at least some good came from that in figuring out how logging in makes your account visible.

What is the Ebay/Paypal problem exactly?

I always hated how Paypal forces you to register your bank account with them. If someone breaks into your Paypal they could literally drain you of your life savings by having direct access to your bank account. The way I got around this was to open a 2nd checking account under my same banking account. So now I have one newer account with all my money in it and the old one registered with Paypal remains empty. I just use my CC for Paypal transfers.

davidvp

If I were the DDD tech people, I'd be equally concerned about WHY suddenly the biggest security measure in place @ DDD suddenly broke down (and apparently at the exact same time period as the "Seeing Other Members' Accounts" problem) -- that security measure being: requiring a customer to physically re-enter their entire 16-digit credit-card number whenever anything in their "Account Info" area is altered.

Perhaps this added level of security had broken down well before Friday's cache difficulties -- I don't know. Had anyone here actually been able to change their account data WITHOUT having to re-type their CC # *before* Friday, October 8th? I only noticed it after seeing this thread (and probably most others only noticed it then as well).

But, when analyzing this major security cache problem on DDD, if that one piece of added security had been in place from Friday through today, this cache problem would have been, IMO, little more than a very minor annoyance -- because if any a**hole DID, in fact, decide to be a pee-pee-head and want to steal from another DDD customer after seeing a strange name pop up on their computer screen, they still would not have been able to CHANGE the customer's address without also re-typing the CC number as well. The most the punk could do would be to send me (or you or some other stranger) 169 copies of Friday The 13th, Part 8.

So, even more than the "cache" problems DDD is/was having, I'm even more concerned over HOW and why that one major security defense of forcing a complete CC number re-typing was disabled at such a critical time.

Seems very odd these major security breaches would occur at exactly the same time, thereby permitting any thief the ability to change our addresses to their own, and opening the floodgates for way more headaches for DDD (and legit DDD consumers).

seymouru

We may never know what really happened. They're unlikely to admit to the real issues or causes behind the problems we've seen, as evidenced by their spin attempt this morning.

davidvp

Suddenly we can see other people's info and at the very same time we can suddenly arbitrarily change other members' addresses to our own without the normal security measures in place?? Sounds ultra-suspicious to me. Sounds to me like some hacker was very busy Friday.

The first thing I'm going to check when the DDD site returns to "normal" is to check to see if the "Must Re-Type CC Number" restriction is back in place. If not, they've still got a problem to fix.

Bill Needle

So would it be safe to say that if lengths were not being taken you would care? Because that was the case for about 60 hours.

See above.

I'm just having fun with you, but I do think you're reading a bit much into motivations. A lot of the hyperbole was triggerd by those wanting to deny, deny, deny and pooh-pooh the whole thing. That would be very misleading to someone dropping in on the thread, reading about a potential problem, followed by a bunch of "experts" claiming that what was being seen and reported was impossible...nothing to see...move along.

Bottom line: Mischievous unknown miscreants could have spent the weekend shipping DVDs around the world and billing it all to your credit card. It probably wasn't happening, but could you be sure? It was certainly possible. And DDD was stone silent for 2 and 1/2 days and did nothing about it. Until this morning who knew when or if they were ever going to acknowledge and fix it.

marty888

You're probably right. I'm also waiting for a plausible explanation as to why the entire eastern part of the United States had a blackout 14 months ago.

Laser Movies

Good questions but I won't hold my breath waiting for answers from DDD. And what was supposed to be a minor issue involving only a few people has led to the closure of the site for the entire day. I guess it wasn't important enough to bother with during the weekend.