It is Mother's Day weekend. This is possiblly the second-busiest postal season of the year.

Not true, I never keep my movies more than a day & sometimes I mail them the same day I get them & I still get a 1 day turn around.

I've been mailing the discs from downtown at 5 pm and I get an email at 7 am that they've received the discs.

I take 8 out, I don't get this "slow down", and I'm not a bootlegger.

It's not like all 8 show up at once

I still have lightning fast turn around. There's a distribution center in my city. My problem is simply with new releases being delayed and I know for certain that it's intentional. I just finally got Lost in Translation last week and Kill Bill has been on Long Wait since release, as is The Last Samurai now and I expect it to stay that way for three weeks at least.

How do I know it's intentional? Simple. I have friends in the same city as myself that also use Netflix but not nearly to the extent that I do. They can add these movies to their queue days after I do and still get them the next day but for me they stay on long wait for weeks. We've tested this theory multiple times with the same result. I once canceled my account when I was having this problem (but not for this reason) and signed back up again only a couple of weeks later and all those movies I was waiting for ages to get were delivered immediately. Took months for them to start delaying my new releases again.

I'm only on the 3 out at a time plan. The plan doesn't matter. What matters is how fast you go through them and if you are consistent with it. It takes months of going through several per week before they start slowing them down. The only way you can even do that is if you have one day turn around (which I obviously do).

I used to call BS on this issue when I first started hearing about it too. It's for real though. You can make it go away by just canceling your account, waiting a week and signing up with a different e-mail address. The only reason I haven't done this (again) is because I don't really care THAT much about it right now. I'm still getting the older titles fast. I've never had a problem with them not shipping me anything or taking days to process a return. Maybe a couple of times in the past two years but nothing that couldn't be attributed to a simple delay. Those are bound to happen once in a while.

I sent them a nasty e-mail about it not long ago. A couple days after that is when I finally got Lost in Translation but I never got a reply from anyone.

An interesting note. My queue is ridiculous. 297 movies currently. Out of those 297, the top three are on long wait (The Last Samurai, Kill Bill and 21 Grams, all added before they were even released). Everything else is available now except for two probably not very popular titles way down the list that they probably don't have a lot of copies of.

I still think Netflix is a great value and I'll stick with them until some good competition comes along. If they start delaying my returns and things like these other guys are talking about though, I'll definitely cancel.

I think Netflix is justified in showing preference to their more profitable customers. Netflix is in this business to make money. At least they have not cancelled/ suspended the memberships of the very unprofitable customers. (Business schools teach that businesses should calculate the value of each customer and that the unprofitable customers should be made profitable or fired) All they have allegedly done is to prioritize the allocation of the new movies. Having said that, I am not one of their profitable customers, and I have not experienced any problems to date in getting new releases.

I live far away from any major city, and I have never had a turnaround time LESS than one week. I manage 10-15 DVDs a month, watching and returning as quickly as possible. That works out to around $1.25 per movie at the current monthly rate. Sure, I'd like it to be faster, but it really isn't too big of a deal to me, as I own plenty of discs to fill in the gaps.

I just recently re-upped with Netflix. Used them a few years ago, then got away from them (don't remember why, financial maybe). Anyway, I do not use them for new movies and would never dream of it. I only use them for foreign and hard to find stuff.

I am not to the stage that I am complaining, but the turnaround time is less than impressive to me. I have moved out to a small town since I last used them, so it could be that it is my mail in general that is taking longer. I'm going to start dropping my outgoing discs at the post office in the city and see if that helps.

My NORM is a one week turnaround and has been since I joined in January, so I don't see the big deal. It's an excellent, cost efficient service. They check in, arrive in my mailbox 2-3 days later, I watch, send back, and 2-3 days later they check in. My local video store sucks and it has a monopoly, so that isn't likely to change.

When I was on trial membership I had a three day turnaround for discs - if I mailed something back on Monday they'd receive it on Tuesday, ship the next disc the same day, and I'd get the replacement on Wednesday.

It seemed like AS SOON AS they billed me, it was two days for any of those things - so now if I mail a disc back on Monday, they won't check it in until Wednesday, won't ship it until Friday, and I won't get the disc until Monday or TUESDAY. That's at least a week turn around for the past month.

Usually I'll rotate them so that I'm not without one of their discs ever, and of course with all of the new releases I've been buying some new things to watch, but still. I may have to give another subscription service a try.

I had slow turnaround last month, but lately it's picked up and is better than ever. I dropped one off at the post office at 6:30 p.m. yesterday and got a receipt e-mail before 9 a.m. today.

O my god these guys suck. Ok I signed up for 8 at a time.
They used to send me 8 at a time and I would get them all together so I could keep getting 8 each week. Now netflix is seperating my movies. Meaning if they got 6 checked in they are only sending me 3 movies that day and then the following day sending me the other 3. Thats retarded. And its really pissing me off because now netflix is no longer a good deal. They also seem to refuse to send me new releases when the movies say they are avalible.

Again, no problems here. For example, I mailed out 4 movies yesterday. This morning, the emailed me that they received all 4 movies. Just now, I received emails for the 4 going out, 2 of which are new releases. I should see them in my mailbox tomorrow, or worst-case scenario, Friday.

So you get 8 movies one day, watch them all and return them the following day? Or do you wait until you've watched all 8 to return them instead of returning one or two at a time? Or are you breaking the law making copies and return ing them immediately and expecting NetFlix to more efficiently facilitate your copyright violations?

If they ship 3 one day and 3 the following day does that really delay your viewing? How often do you watch 4 movies the day you receive them?

jim. I sign up for netflix once every 4 months. I decrypt all the movies on my hard drive and then copy them to dvd+rw when ever I want to watch one. 8 at a time used to mean I could get 40 movies in one month. Now its look like I'll be lucky to get 25 if I send back next day.

I mailed off three movies back to netflix all at the same time. That was last Saturday. Monday I get an email saying they've received one of them. Now its two days later and still not email confirm that they've received my other two that were all in my mailbox at once. Consider this shuki cancelled as well....

My service keeps improving with these guys. They opened up a new distribution center near me and now I get 1 day turn-around most of the time. I recently upgraded to 5 out at a time and I constantly have something coming in. I hardly ever watch broadcast TV anymore.

So you're upset that the way they process movies, which might actually work for normal, law abiding subscribers, inhibits your ability to cut into their profitability while violating copyright law?

ya i'm pretty sure this thread is going to be locked soon.

why do people always feel the need to profess their bootlegging ability in a PUBLIC forum.

I thought he was being sarcastic.

No, he's violating forum rules, talking about some very very illegal activity which he should kept to his own. Time to report this bad boy and get this thread closed. End of discussion.

Why does the thread have to be closed because someone mentioned bootlegging?

Just ignore it or a mod can delete it and note what they deleted.

Because the public should not be made aware that DVDs can be easily copied, with no loss in quality whatsoever, or else DVD distributors may get angry and might not release more movies and TV shows. Ssshhhhhh!

I understand the stuff about bootlegs are bad, but why does it mean that a thread must be closed?

The offending info could be deleted and a note could say "we don't discuss bootlegs so the info was deleted".

You're kidding, right? Next thing you know we'll be hearing it's ok for Blockbuster to block certain customers from new releases because they don't rack up big late fees on a regular basis. That makes about as much sense to me. If Netflix is treating some customers with a different set of rules, they should be called on it. Being a customer that generally rents few "A" titles, it pisses me off that because of their hidden "policy", I have to go elsewhere to rent "Kill Bill Pt.1" -- which has been stuck in the "long wait" bin. The fact that all customers are not treated equally is just, to trot out a cliche, "Un-American". Screw you, Netflix!