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Amazon removing information from web site?

Old 03-26-04, 03:51 AM
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Amazon removing information from web site?

Has anyone else noticed that Amazon has removed descriptive information from their web site for DVD products? They used to say if a DVD was letterboxed or anamorphic and they would list the special features on the DVD. I don't see any of that information any more. Does anyone know why?
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Old 03-26-04, 09:04 AM
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Yeah I noticed the same thing late last night and sent their CS department an email. Got the following response this morning:

Thank you for writing to us at Amazon.com.

We apologize for the inconvenience you have experienced as a result
of the system error you encountered.

We will research the issue you have described. Often these errors
occur for only a short time, so we encourage you to return to our
web site and try again later.

Rest assured that we still provide that information regarding an item
if available from our suppliers.

For your reference, from the list of search results, click the name
of an item to reach the product detail page. On this page, you will
find more specific information about the product as well as reviews,
links to similar items, and the "Add to Shopping Cart" button.

If you have any further questions, please visit our Help pages:

http://www.amazon.com/help/

Thank you for shopping at Amazon.com.
Not really very helpful.
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Old 03-26-04, 10:01 AM
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You mean the Product Details section that says:

* Starring: Scarlett Johansson, Bill Murray, See more
* Director: Sofia Coppola
* Encoding: Region 1 (U.S. and Canada only. This DVD will probably NOT be viewable in other countries. Read more about DVD formats.)
* Format: Color, Widescreen, Dolby
* Rated: Not for sale to persons under age 18.
* Studio: Universal Studios
* DVD Release Date: February 3, 2004
* From IMDb: Quotes & Trivia
* ASIN: B00005JMJ4
* Other Formats: VHS, DVD, Theatrical
* Average Customer Review: Based on 1088 reviews. Write a review.
* Amazon.com Sales Rank (DVD): 15


I don't remember there ever being a section listing all of the special features of the disc.
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Old 03-26-04, 10:07 AM
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No the "click here for Technical details" stuff USED to show whether the disc was anamorphic or not and what the soundtracks / subtitle options were along with all the bonus features that were on a disc... now it seems to be MIA
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Old 03-26-04, 01:54 PM
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Originally posted by renaldow
You mean the Product Details section that says:

* Starring: Scarlett Johansson, Bill Murray, See more
* Director: Sofia Coppola
* Encoding: Region 1 (U.S. and Canada only. This DVD will probably NOT be viewable in other countries. Read more about DVD formats.)
* Format: Color, Widescreen, Dolby
* Rated: Not for sale to persons under age 18.
* Studio: Universal Studios
* DVD Release Date: February 3, 2004
* From IMDb: Quotes & Trivia
* ASIN: B00005JMJ4
* Other Formats: VHS, DVD, Theatrical
* Average Customer Review: Based on 1088 reviews. Write a review.
* Amazon.com Sales Rank (DVD): 15


I don't remember there ever being a section listing all of the special features of the disc.
As I recall the "special features" section was just before the "ASIN" line item in the list quoted above. And it was there, usually on the last line where it would say letterboxed or anamorphic widescreen. If the DVD has more than one disc it would indicate how many discs were in the set.

Last edited by JayGrey; 03-26-04 at 01:57 PM.
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Old 03-26-04, 02:31 PM
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Here is an example of one which still exists although it only shows the number of discs in the set. It is for The Final Countdown (2-disc version).

Starring: Kirk Douglas, Martin Sheen, See more

Director: Don Taylor

Encoding: All Regions

Format: Color, Dolby, Subtitled, DTS Surround Sound, Surround Sound, Widescreen, THX

Rated:
Studio: Blue Underground

DVD Release Date: March 30, 2004
DVD Features:
Number of discs: 2

From IMDb: Quotes & Trivia
ASIN: B00019GHQ6
Other Formats: VHS, VHS subtitled in Spanish, DVD widescreen with DTS Stereo, DVD

Average Customer Review: Based on 158 reviews. Write a review.

Amazon.com Sales Rank (DVD): 45
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Old 03-26-04, 02:36 PM
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Yeah the old format used to show aspect ratios and everything.
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Old 03-26-04, 08:00 PM
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Yep, the tech stats are definitely MIA.
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Old 03-27-04, 01:10 PM
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It also appears Amazon removed the imdb links to films from their website. I frequently used those links to get more information about a film that interested me on DVD. Now I have to go directly to the imdb site first to search for the title.
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Old 03-28-04, 03:20 AM
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At the end of the Product Details section there is a line that says "Click here for more technical details about this edition...".

At the bottom of the next screen there is a "Suggestion Box" section in blue where you can report missing or incorrect information on the page. I have been clicking the "Product information is missing important details" box and noting that the DVD special features are missing. Perhaps if enough people do that they will return as swiftly as they disappeared.
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Old 04-01-04, 12:05 AM
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Looks like Amazon is back to putting the information on many of their DVDs again. Even the imdb links are back. Probably will never get an explanation to what happened but hopefully that's the end of it.
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Old 04-02-04, 07:08 AM
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I hope so... I filled out the suggestion box on every one I looked up while they were absent. Perhaps if others did too it made some difference.
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