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DVDPlanet Question

Old 03-24-04, 02:38 AM
  #1  
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DVDPlanet Question

Not been that recent of a thread discussing the Planet through my search.. How long is it these days they send you a shipping confirmation? I read negative things lately of DVDPlanet but I wanted to buy Wild Strawberries, and it was best price..

It has been a couple days since my order.

Thanks for any response.
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Old 03-24-04, 02:42 AM
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I had an order confirmation on the 11th and a shipping confirmation on the 12th earlier this month.
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Old 03-31-04, 04:56 PM
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I just wanted to point out my great time with DVDPlanet..

I make an order on March 21st.. March 29th nothing has happened yet I call them, they tell me an order never happened.. I make the order again this time paying more because of shipping.. They end up charging me for the one DVD two times and sending them out.. Needless to say I was not pleased and told them about it.. I won't be shopping at the Planet ever again.

Just pointing out my experience for those thinking about it.
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Old 03-31-04, 05:22 PM
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DVDPlanet got bought out last year and since then have been the worst online retailer. Do a search on DVDplanet from the past year and see what threads pop up. Looks like things haven't improved much...I went through the exact same crap 6 months ago. LOL, when you send the duplicate disc back you probably won't even get credit for it, so be certain to use a trackable method to do so.
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Old 10-10-07, 04:57 PM
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I'll just ask my question here, rather than start a new thread.

I ordered a few TV sets from DVDPlanet recently. When I got the package, several of them had loose discs that were scratched up. In the returns form on the packing slip, there's a space to indicate whether the DVDs were skipping, wouldn't load, etc; I don't want to watch episodes out of order just to verify that the discs are going to have issues - I just want unscratched discs. Will DVDPlanet replace the discs even if I indicate that I haven't tested them? I'm not happy with scratched-up discs.
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Old 10-10-07, 05:42 PM
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Originally Posted by Cathepsin
I just want unscratched discs. Will DVDPlanet replace the discs even if I indicate that I haven't tested them? I'm not happy with scratched-up discs.
Yeah I received a disc from them that became loose during shipping. Sent it back and included a note regarding it, got a replacement.
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Old 10-10-07, 05:46 PM
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Originally Posted by Yakuza Bengoshi
Why not email them your question directly?
Have you had satisfaction with their e-mail turnaround? I'd call if you want a timely answer as I've never gotten a response to most e-mails I've sent them.
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