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Best Buy won't always price match

Old 02-22-04, 12:27 PM
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Best Buy won't always price match

The So Cal Fry's is running a special on the movies Hunted and Saturday Night Fever for $6.99 each in the Saturday paper. My local Best Buy store won't price match because the price is too low. I called the the toll free number to complain and they told me the same thing too. If the competitor's price is too low, they won't match it.
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Old 02-22-04, 03:45 PM
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Never heard of that and I personally have never had a problem PM Fry's to Best Buy. However, they do have the right to refuse your business.
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Old 02-23-04, 08:36 AM
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just another reason to hate best buy
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Old 02-23-04, 03:47 PM
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I sure wish the MODERATORS would post a sticky thread on the so called price matching fraud. I have yet to see a company with a pricematching policy follow that policy - EVERY SINGLE TIME.

Pricematching policy by these corporations is FRAUD, plain and simple. They state that you can pricematch - but in reality they can rescind the offer anytime they see fit.
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Old 03-04-04, 02:41 AM
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Best Buy pricematched Star Wars Episode I to K-Mart's advertised price of $4.99. This was after Circuit City refused to pricematch.
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Old 03-04-04, 08:21 PM
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Best Buy's policies are all screwed up. They should just rewrite them all, it would save them the trouble of having to make stuff up when they decide they don't want to hold up their end of the deal.
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Old 03-04-04, 10:56 PM
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Originally posted by Rockmjd23
example? the receipts state their policies pretty clearly
The Best Buy policy on the back of the receipt does not cover their price matching policy. The only thing it states about price matching is that the receipt is needed in order to price match.
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Old 03-05-04, 12:25 AM
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Originally posted by Rockmjd23
if you go into a store theres this big sign near customer service and the registers that detail price matching
That's true, but we were talking about the information on the back of the receipt.
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Old 03-05-04, 02:44 AM
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True, but it is hard to give every customer one of those big signs every visit. Most would complain they can't fit the sign in their car.
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Old 03-07-04, 09:56 AM
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Will BEST BUY refund the difference if an item I purchased from them, such as a television, goes on sale the following week?

I know their site mentions competitors but I wasn't sure if it applied to their own stores too. Thanks.
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Old 03-07-04, 01:59 PM
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It supposed to be 30 days for the price protection policy.
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Old 03-08-04, 11:35 AM
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IIRC they will price match a "competitor's" ad of instock non-clearance/closeout price. They sometimes get loose with whom they consider a competitor, and they will want to call and verify if it is too low, but I have never heard because it is too low on a dvd that was not the big leader, they tried not price matching Toys R Us price of Harry Potter (9.99) using the cometitor line, but later said they would if the customer asked. Did you try another BB? Ask the employee in the movie area to pricematch, most of the time if you have the ad they will write it up w/o a second thought, especially if they are the young "non-corporate"(ie hate BB as much as most of us) type.
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Old 03-08-04, 12:57 PM
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Originally posted by Rockmjd23
30 days even better, i was guessing 14
you work for them and you don't know their policy?
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Old 03-08-04, 02:08 PM
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so why are they even called "Best Buy" (it ain't a best buy if I can find it cheaper at another store). if price matching is inconsistent...
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Old 03-08-04, 06:31 PM
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Originally posted by Deftones, Esq
you work for them and you don't know their policy?
You're surprised by this? I've been to quite a few Best Buy stores, and I'm not surprised at all.
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Old 03-08-04, 07:31 PM
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Originally posted by Rockmjd23
why would i need to know something that never will concern me? do you know 100 percent of everything in your company's handbook? if u even have a job besides sit here and post on a forum.
Actually, my job has probably way more policy and procedure than yours ever will, so to answer your question, no. However, you'd think any given Best Buy employee would know what the price matching policy is. That's like the 1st day of training.
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Old 03-08-04, 07:38 PM
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Originally posted by Rockmjd23
oh yes im sure ur job is so so complicated and difficult, thats why your entire day is spend posting to a dvd forum. i wish i could be a dvd legend like you and get my 1000000 post but i actually have a life.
Actually, I took the day off since I've worked so much in the past week. You know, I was reviewing policy and such so when someone asked me I'd know the answer.
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Old 03-08-04, 07:46 PM
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Originally posted by Rockmjd23
good so the next time someone comes in and ask you how much a Big Mac is, ull know the answer
ull?

Is that some new Best Buy speak that the uninformed masses are unaware of?
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Old 03-08-04, 07:49 PM
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Originally posted by Rockmjd23
haha when they cant think of a comeback they always resort to some lame grammar insult. i'll tell U what, go sleep on it, im sure ULL think of something clever to say while you're lying in bed hugging your blow-up doll

yes. What can I say. I attack the things that make you look most ignorant. Well, you do that to yourself, I just point them out.
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Old 03-08-04, 07:50 PM
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Originally posted by Deftones, Esq
Actually, my job has probably way more policy and procedure than yours ever will, so to answer your question, no. However, you'd think any given Best Buy employee would know what the price matching policy is. That's like the 1st day of training.
Nope. You're wrong.

Day 1: Breathing with your mouth closed
Day 2: Deodorant and you!
Day 3: Price matching
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Old 03-08-04, 07:55 PM
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Originally posted by Rockmjd23
good for you, and im just pointing out what makes you perhaps the most pathetic person ive ever seen in a forum.
No. I'm not the most pathetic. I'm like #487 on the list of 500. Hang out in Other for a while and you'll find a few more pathetic than I.
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Old 03-08-04, 08:01 PM
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Originally posted by Rockmjd23
well even if they are more pathetic, im sure they dont just randomly insult people for no reason
I never randomly insulted you. It was a calculated attack. I was lying in wait, and just when I had the perfect opportunity to attack, I did!
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Old 03-08-04, 08:09 PM
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I don't hate Best Buy. I actually enjoyed the time I worked there, sans the high pressure to sell PSPs and PRPs.

I made much more than $7.50 / hour working there when I did. Probably because I had about as much sales experience as the entire media department combined.
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Old 03-08-04, 08:18 PM
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Re: Best Buy won't always price match

Originally posted by arizcowboy
The So Cal Fry's is running a special on the movies Hunted and Saturday Night Fever for $6.99 each in the Saturday paper. My local Best Buy store won't price match because the price is too low. I called the the toll free number to complain and they told me the same thing too. If the competitor's price is too low, they won't match it.
I suggest that you go to:

Circuit City: They pretty much have a no hassle, price matching policy 364 days a year.

Wal-mart: Never had a problem with price matching. Go here first, if possible
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Old 03-08-04, 08:33 PM
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So what is the deal with those extended warranties?

-pedagogue
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