Someone explain this to me. (Amazon)
02-02-04 | 07:54 AM
#1
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From: The Land of Corn
Someone explain this to me. (Amazon)
I've been in a squabble with Amazon the last couple of days over this order. Why am I being charged $3.97? Why is there a different order total at the bottom? They can't seem to answer my question.
Items Ordered Price 1 of: Maitresse - Criterion Collection [DVD]
By: Barbet Schroeder (Director), et al
$25.46
- 1 item(s) Gift options: None
_ 1 of: The Rules of the Game - Criterion Collection [DVD]
By: Jean Renoir (Actor), et al
$27.97
- 1 item(s) Gift options: None
_
Item(s) Subtotal:$53.43
Shipping & Handling:$3.97
Share the Love: -$2.80
Super Saver Discount:-$3.97_
--Total Before Tax:$50.63
Gift Certificate Amount:-$50.63_
Total for This Shipment:$0.00
Total paid by Gift Certificate:$50.63
--------------------------------------------
Payment Information___
Item(s) Subtotal:$53.43
Shipping & Handling:$3.97
Share the Love: -$2.80
Super Saver Discount:-$3.97_
Total Before Tax:$54.60
Estimated Tax:$0.00
Gift Certificate Amount:-$50.63_
Grand Total:$3.97
Items Ordered Price 1 of: Maitresse - Criterion Collection [DVD]
By: Barbet Schroeder (Director), et al
$25.46
- 1 item(s) Gift options: None
_ 1 of: The Rules of the Game - Criterion Collection [DVD]
By: Jean Renoir (Actor), et al
$27.97
- 1 item(s) Gift options: None
_
Item(s) Subtotal:$53.43
Shipping & Handling:$3.97
Share the Love: -$2.80
Super Saver Discount:-$3.97_
--Total Before Tax:$50.63
Gift Certificate Amount:-$50.63_
Total for This Shipment:$0.00
Total paid by Gift Certificate:$50.63
--------------------------------------------
Payment Information___
Item(s) Subtotal:$53.43
Shipping & Handling:$3.97
Share the Love: -$2.80
Super Saver Discount:-$3.97_
Total Before Tax:$54.60
Estimated Tax:$0.00
Gift Certificate Amount:-$50.63_
Grand Total:$3.97
02-02-04 | 09:40 AM
#2
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Their accounting system is screwed up. That happened to me a few times and was never charged the extra amount.
Watch to see if the actual charge shows up.
Watch to see if the actual charge shows up.
02-02-04 | 07:22 PM
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From: The edge of insanity
It looks to me like the system thought your order didn't qualify for free super saver shipping because the total was 0 after the gift certificate was applied. If that makes any sense...
02-02-04 | 08:17 PM
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From: The Land of Corn
Originally posted by boc4ever
It looks to me like the system thought your order didn't qualify for free super saver shipping because the total was 0 after the gift certificate was applied. If that makes any sense...
It looks to me like the system thought your order didn't qualify for free super saver shipping because the total was 0 after the gift certificate was applied. If that makes any sense...
That's what I kinda thought. I emailed them numerous times about it and they gave me this standard form letter answer.
It's not a big deal really, but it's just the principal of the whole thing.
02-02-04 | 09:25 PM
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From: The edge of insanity
Originally posted by DumDum
That's what I kinda thought. I emailed them numerous times about it and they gave me this standard form letter answer.
It's not a big deal really, but it's just the principal of the whole thing.
That's what I kinda thought. I emailed them numerous times about it and they gave me this standard form letter answer.
It's not a big deal really, but it's just the principal of the whole thing.
02-03-04 | 12:05 AM
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From: The Land of Corn
Well, it turns out Eric was right. Just got a shipping confirmation and my order total came up -0-
All that bitching and moaning for nothing
All that bitching and moaning for nothing
02-07-04 | 05:30 PM
#7
DVD Talk Ultimate Edition
Originally posted by boc4ever
I know where you are coming from. I can't understand why Amazon cannot hire someone to correct their technical issues once and for all?!
I know where you are coming from. I can't understand why Amazon cannot hire someone to correct their technical issues once and for all?!
02-08-04 | 01:26 AM
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From: Formerly known as (ahem) "LASERMOVIES"/California
Originally posted by mookiemeister
Speaking of technical issues on Amazon, are people noticing some problems associated with the wish list? For some strange reason, I'm having problem adding items to the wish list.
Speaking of technical issues on Amazon, are people noticing some problems associated with the wish list? For some strange reason, I'm having problem adding items to the wish list.
