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weird paypal question

Old 01-16-04, 07:50 PM
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Join Date: Sep 1999
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weird paypal question

For Xmas, my sister and brother in law sent me a paypal gift certificate thing to me.. however they sent it to an email address that I no longer subscribe to. I looked on paypal and they said that gift certificates could be canceled if the recipient doesn't have a paypal account under that email, which I don't. However, my sister claims that she can't find out where or how to cancel the transaction. Does anyone know how she can do this... I would rather like to have my xmas money as opposed to the money being "donated" to paypal.

Mikey is offline  
Old 01-16-04, 10:09 PM
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Look under "help" then "top questions" if this link doesn't work.
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Old 01-17-04, 11:35 PM
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If the payment has been sent to an invalid account, then the transaction should still be pending. There should be a "Cancel" button for that transaction. Tell your sister to hit that "Cancel" button and resend it! If the transaction status says "Completed", then you have no recourse.
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Old 01-18-04, 08:20 PM
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it seemed to work! Thanks! My sister isn't very computer literate, so the whole process took alot longer than it needed to. thanks!
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