DDD - Teenage Mutant Ninja Turtles
11-19-03, 12:01 PM
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DDD - Teenage Mutant Ninja Turtles
My order was also cancelled, no email but did still take the time to place a temp charge on my debit card locking up my money.
Customer Service (Ya, right) is saying they won't be getting any TMNT boxed sets in at all, so they're canceling all orders (very convenient). This is a newer form of bait and switch, get you in the door place your order and if they don’t like the price they can just cancel. The prices lately have not been as good as the B&M for almost anything I have been looking for. I guess the day’s of the online deal’s are dead (at least for this e-tailor)
In about a week or so after all of the orders are cancelled, I bet you will see this item re-appear at an inflated price.
Customer Service (Ya, right) is saying they won't be getting any TMNT boxed sets in at all, so they're canceling all orders (very convenient). This is a newer form of bait and switch, get you in the door place your order and if they don’t like the price they can just cancel. The prices lately have not been as good as the B&M for almost anything I have been looking for. I guess the day’s of the online deal’s are dead (at least for this e-tailor)
In about a week or so after all of the orders are cancelled, I bet you will see this item re-appear at an inflated price.
11-20-03, 05:40 PM
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Dear DVDTalk Customers
I want to apologize for the confusion. Delivery of the Teenage Mutant Ninja Turtles Animated Set has been delayed. We are anticipating that the studio will deliver the product by November 25th.
Your orders for this product were accidentally canceled. All of the orders that we had for this product are being re-entered at the same dollar amount as the original order. All customers who had an order canceled will be receiving an email from DeepDiscountDVD.com confirming this shortly.
I sincerely apologize for the frustration that we have caused you.
David Barker
Director of Ecommerce
Infinity Resources, Inc.
I want to apologize for the confusion. Delivery of the Teenage Mutant Ninja Turtles Animated Set has been delayed. We are anticipating that the studio will deliver the product by November 25th.
Your orders for this product were accidentally canceled. All of the orders that we had for this product are being re-entered at the same dollar amount as the original order. All customers who had an order canceled will be receiving an email from DeepDiscountDVD.com confirming this shortly.
I sincerely apologize for the frustration that we have caused you.
David Barker
Director of Ecommerce
Infinity Resources, Inc.
11-20-03, 09:19 PM
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my order still cancelled. i called CS after reading the deepdiscount post and was told that the set is no longer available and the lady can't place the order for me. i was actually looking forward to getting this...
11-20-03, 09:45 PM
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I was really looking foward to this too. DDD should at least honor the price for the people that have bought a lot of stuff from them before. So the DEEPDISCOUNTDVD poster above is either lying, or the person answering the phone is. This is probably what's gonna happen if I call, that's why I haven't done so yet.
11-21-03, 07:43 AM
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My order is still canceled, still no e-mail and yet another hold on my cash card placed on the 20th. What the F#$% is this about. This Etailer is going to lock up all of my funds on my cash card so that if and when they acutely put this through the charge will be denied due to lack of funds?
