Digital Eyes is S...L...O...W
10-14-03, 08:57 AM
#1
DVD Talk Gold Edition
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Digital Eyes is S...L...O...W
I pre-ordered The Mark of Zorro which was released a week ago. It never shipped. I called last friday to find out why and was told my order had been packaged but never shipped. I was then informed that the warehouse manager "would try to push it out today but it might not be till monday". Today my order shows the movie on backorder. Fair warning to those who like to see their order on (or at least somewhere near) release day. Nice job Digital Eyes. 
10-14-03, 12:10 PM
#2
DVD Talk Limited Edition
I think a lot of online retailers are having shipment issues lately. Haven't had any issues with Digital Eyes though. They shipped DS9 S5 and I got it two days later (six days before the release date). I made the preorder a long time ago so that might have something to do with it.
10-15-03, 05:04 PM
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Re: Digital Eyes is S...L...O...W
Originally posted by Easy
I pre-ordered The Mark of Zorro which was released a week ago. It never shipped. I called last friday to find out why and was told my order had been packaged but never shipped. I was then informed that the warehouse manager "would try to push it out today but it might not be till monday". Today my order shows the movie on backorder. Fair warning to those who like to see their order on (or at least somewhere near) release day. Nice job Digital Eyes.
I pre-ordered The Mark of Zorro which was released a week ago. It never shipped. I called last friday to find out why and was told my order had been packaged but never shipped. I was then informed that the warehouse manager "would try to push it out today but it might not be till monday". Today my order shows the movie on backorder. Fair warning to those who like to see their order on (or at least somewhere near) release day. Nice job Digital Eyes.
Mark
[email protected]
10-15-03, 05:08 PM
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Originally posted by Roy28
Same problem here - I ordered a boxset from them 10 days ago ("in stock - ships in 24 hours"), and I'm still waiting for it to ship.
Same problem here - I ordered a boxset from them 10 days ago ("in stock - ships in 24 hours"), and I'm still waiting for it to ship.
Mark
[email protected]
10-15-03, 05:53 PM
#7
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Originally posted by matome
I believe they're shipping out of the same distribution center in Illinois that destroyed DVDPlanet.
I believe they're shipping out of the same distribution center in Illinois that destroyed DVDPlanet.
10-15-03, 10:56 PM
#8
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Originally posted by DigitalEyes
Please e-mail me so I can check this out for you.
Mark
[email protected]
Please e-mail me so I can check this out for you.
Mark
[email protected]
Thanks for the reply. I just sent you an email with a copy of the order confirmation attached.
Roy
10-16-03, 12:23 AM
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Originally posted by dvde
Actually DVD Planet destroyed DVD Planet, their problems were happening way before they changed distribution centers. We call it bad management and stupid decisions. The distribution center was called in a couple of months ago because the Planet couldn't do it themselves with all their screw ups.
Actually DVD Planet destroyed DVD Planet, their problems were happening way before they changed distribution centers. We call it bad management and stupid decisions. The distribution center was called in a couple of months ago because the Planet couldn't do it themselves with all their screw ups.
