Problems with Best Buy search
10-10-03 | 10:10 AM
#1
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From: dc-md-va
Problems with Best Buy search
Anyone else having problems with title searches on their search engine? Since they revamped their site a few months ago, all I get is a blank page whenever I search for a title.
10-11-03 | 01:09 AM
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From: Originally From The Keystone State
Yes, I have been getting that lately as well.
Sometimes if more than one page of results seems to be available (extra numbered pages are shown), if you click on page 2 and then back on page 1 the results will show as normal.
Sometimes if more than one page of results seems to be available (extra numbered pages are shown), if you click on page 2 and then back on page 1 the results will show as normal.
10-11-03 | 09:54 AM
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From: Red Wing, MN USA
I have a different problem. I get the main screen, but all seaches send me to a page saying that I must allow cookies. I allow cookies! So I don't know what the problem is. I use Windows 2000, Service Pack 3.
10-12-03 | 04:29 PM
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From: pittsburgh, PA
apart from the blank page mentioned above, which i get alot, my first search NEVER works, in fact the search engine searches for the word "blank" and i get a page of blank videotapes and crap like that. terrible site now.
10-12-03 | 04:30 PM
#6
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Their site has the WORST search engine I've ever seen, bar none. It's nearly impossible to filter the results to boil down the search to less than 50,000 results.
10-12-03 | 04:32 PM
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Search function does not work at all in Mozilla. Best Buy must have some sort of deal with MS because Explorer was the only way that I could search at all. You hit search in Mozilla and nothing happens at all, just sits there. Too strange.
10-12-03 | 07:34 PM
#8
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Ever since they came out w/ the new "improved" website I've had nothing but problems w/ them. After trying for over an hour to find/buy something w/ that $5 off deal and it still wasn't working I finally gave up on it. I don't think I'm going to be going back anytime soon...
10-13-03 | 08:26 AM
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From: Red Wing, MN USA
Get this - I finally am able to get into Best Buy's site and log into my account. I made an order and the $5 discount appeared - very good - but I can't check out! All I get is "error on page" (not a Best Buy error message either). Apparently these numbskulls didn't have the foresight to test their site for all the different operating systems out there. I have never had such problems with even the most smallest e-tailers. They have just opened a $300 million corporate center - maybe they ought to invest in programmers who know what they're doing.
