Store Forum Share Your Shopping Experiences at Stores both Online and Off.

BEWARE!!! Best email scam

Old 06-19-03, 08:28 AM
DVD Talk Special Edition
Thread Starter
joefrog91's Avatar
Join Date: May 2002
Location: Waco, TX
Posts: 1,628
BEWARE!!! Best email scam

I received this email today. I tried to call Best Buy to let them know, but they already have a message on their customer service line stating they are aware of it. The link is dead anyway, but I wanted to let you know just in case.

Dear customer,

Recently we have received an order made by using your personal credit card information.
This order was made online at our official BestBuy website on 06/19/2003.
Our Fraud Department has some suspicions regarding this order and we need you to visit a special Fraud Department page at our web store where you can confirm or decline this transaction by providing us with the correct information.
This e-mail address has been taken from National Credit Bureau.

Click the link below to visit a special Fraud Department page to resolve the cause of the problem.

Item No: 73890
CDA-9815 In-Dash CD Player/Ai-Changer Controller
Price: $387.65 Qty: 2 Total: $775.3
The order listed above has not yet been processed.
The reason for the delay in processing your order is:


- Information provided:
Staten Island, NY 10306
United States
phone# 206-337-9843

In our effort to deter fraudulent transactions, we need your help in providing us with the correct information. Your prompt response is needed to avoid any unauthorized charges to your credit card.

Click the link below to visit a special Fraud Department page to resolve the cause of the problem.
joefrog91 is offline  
Old 06-19-03, 08:31 AM
Groucho's Avatar
Join Date: Mar 2000
Location: Salt Lake City, Utah
Posts: 70,585
Thanks. I clicked the link and filled in my info. Hopefully this will help them track down any fraud on my account!
Groucho is offline  
Old 06-19-03, 08:41 AM
DVD Talk Limited Edition
Join Date: Jun 2001
Location: Hughson, CA
Posts: 5,160
Originally posted by Groucho
Thanks. I clicked the link and filled in my info. Hopefully this will help them track down any fraud on my account!

Anyways, who says you should never look a gift horse in the mouth, eh?
victant is offline  
Old 06-19-03, 12:36 PM
DVD Talk Special Edition
Join Date: Sep 2001
Location: Originally From The Keystone State
Posts: 1,859
Thanks for the warning. I received the same message today as well.
dvd-fanman is offline  
Old 06-20-03, 01:03 PM
DVD Talk Hall of Fame
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Received the following email message today from Best Buy about the hoax.


Late Wednesday afternoon, June 18, 2003, Best Buy became aware of an unauthorized and deceptive e-mail to consumers titled "Fraud Alert." That e-mail message, which requested personal information (i.e., social security and credit card numbers), claimed to come from the Fraud Department. That message was NOT from Best Buy or any of our affiliates.

Best Buy is working with the appropriate law enforcement authorities to quickly resolve the situation. We are working to shut down sites affiliated with that unauthorized e-mail and Best Buy will work with law enforcement authorities to prosecute any perpetrators involved in this illegal act to the fullest extent of the law. If you replied to the fraudulent
e-mail in any way, contact your bank and/or credit card companies immediately.

No Best Buy systems have been compromised, and our online business is secure. The privacy of your personal information is of the utmost importance to Best Buy and any information you provide to us is handled according to our Privacy Policy.

As part of the preparation for the relaunch of, online purchasing will be temporarily unavailable beginning Friday, June 20; however, our product information and helpful resource articles will still be available. Rest assured, the fraudulent e-mail will not affect the launch of our redesigned Web site.

If you have any questions, call Customer Care at 1-888-BEST BUY (237-8289) or visit our Online Pressroom.

To find out more about protecting your information, visit the Federal Trade Commission's Identity Theft Web site at

Thank you for being a valued Best Buy customer.


If you've opted out of Best Buy promotional e-mails, don't worry: you haven't been signed up again. We just wanted to make sure you knew about this situation, regardless of whether you receive Best Buy promotional e-mails. You will NOT continue to receive Best Buy promotional e-mails. Thank you.

Last edited by Laser Movies; 06-20-03 at 01:08 PM.
Laser Movies is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.