Store Forum Share Your Shopping Experiences at Stores both Online and Off.

My Sony returns?

Old 06-17-03, 12:05 AM
DVD Talk Special Edition
Thread Starter
Join Date: Dec 2002
Location: Michigan
Posts: 1,009
My Sony returns?

Have anyone returned a DVD to before? Is it a real pain? Did you have to pay to ship it back? My Black Hawk Down copy has scratches on two of the three discs. I want a replacement set, not a refund.
Kal Varnsen is offline  
Old 06-26-03, 08:18 AM
Senior Member
Join Date: Oct 2002
Location: New York City
Posts: 424
I returned a DVD once. I emailed them that I wanted to return it. They emailed me an address to return it to. I paid for shipping. My credit card was credited for the return. In your case, I would explain to them that you want a replacement because the dvd was damaged. May be they'll pay for the shipping to return it.

One time, I did not received an order of 2 dvds. I emailed them & they send me a replacement via Priority mail. I am happy with them so far.

Last month I bought a new SONY Hi-8mm camcorder ccdtrv-108 in MYSONY auction for $5.00 plus tax PLUS 85,000 Sony points. I think the price was a mistake but they honored it & sent me the camcorder for $5.40 (
Jaycee is offline  
Old 06-26-03, 09:05 AM
DVD Talk Legend
Sweet Baby James's Avatar
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
I had the exact same problem with my copy of BHD. I called them and told them the problem and that I wanted a replacement. They told me to throw out the scratched copy and they'll ship out a replacement. Their number is 1-866-556-7669.
Sweet Baby James is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.